Camila Lopes Email & Phone Number

Rio De Janeiro, Brasil

- Atuação em consultoria para Petrobras;- Auxílio no mapeamento de processos da gerência;- Organização e atendimento às auditorias internas e externas;- Gestão de mudanças de força de trabalho e acompanhamento dos planos de ação;- Gerenciamento de treinamentos técnicos para funcionários e contratados;- Revisão de padrões e procedimentos técnicos;- Responsável pela atualização e apresentação de dados e relatórios gerenciais;- Participação em reuniões de análise crítica;- Monitoramento e controle de indicadores estratégicos para o cliente (KPIs);- Acompanhamento e controle de planos de ação e tarefas;

Rio De Janeiro, Brazil

- Organizing and supporting internal and external audits.- Workforce change management and monitoring of action plans.- Technical training management for employees and contractors.- Review of technical standards and procedures.- Updating and presenting data and management reports.- Participation in critical analysis meetings.- Monitoring and control of strategic indicators for clients.- Tracking and control of action plans and tasks.

Rio De Janeiro, Brazil

- Responsible for customer service, providing support for general inquiries and assisting with the bank's website and application usage.- Monitoring SLA (Service Level Agreement) and NPS (Net Promoter Score) indicators to drive continuous improvement of results.- Conducting interbank transfers, bill payments, and processing of titles.- Marketing loans, credit cards, card insurance, and personal accident insurance.

Rio De Janeiro, Brazil

- Monitoring and control of project indicators, preparation and communication of status reports for enhanced business insights.- Documentation of requirements and presentations on project progress.- Tracking results with stakeholders.- Management of partnership contracts and evaluation of new partners.- Analysis and quality management in service delivery.- Development and communication of seasonal benefits campaigns.- Implementation of strategies to increase visibility of the auto insurance product.

Rio De Janeiro, Brazil

- Analysis of partnership projects and strategic automotive studies.- Collaboration with external suppliers and internal departments.- Preparation and analysis of the consistency of management reports.- Creation of spreadsheets for partnership tracking.

Rio De Janeiro, Brazil

- Support and participation in automotive strategic projects and studies.- Preparation and presentation of management reports.- Financial monitoring of projects.

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Master Of Business Administration - Mba, Project Management

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