Camilla Vasconcelos Batista Email & Phone Number

Cork, County Cork, Ireland

From April I started my English language improvement studies in Cork and after started customer service with a focus on the local elderly population of the city, so I can have daily contact and maintain communication with a focus on needs, an essential skill to create rapport by personalizing the service. Organised social events and activities to ensure the residents continually had things to look forward to, I deal daily with time management in multitasking being able to develop adaptability in different situations. I conduct training of new employees, keep a record of all activities carried out in the company's system regarding customers and feedback from them.

Balsas, Maranhão, Brazil

I was responsible for hiring and to and, performing selection of the profiles desired by supervisors, preparing a CV card for future vacancies, performing the integration and presentation of the company, registering and monitoring with KPIs resources checking documentation, requesting equipment, evaluating performance with other sectors within the company, holding meetings and the demands of managers.

Luís Eduardo Magalhães, Bahia, Brasil

Luís Eduardo Magalhães, Bahia, Brasil

Assisted in the recruitment and selection of CVs of different profiles with hiring partners, job posting, onboarding, training and management of new employees in the financial sector.I participated in the end-to-end commercial process, with pre-sales and post-sales, performed service and received requests from +500 customers and companies by email, phone and in person. Performing registration and updates in the database of the order processing system, payments, deadlines according to contracts, assisting in doubts, negotiations, validations, preparation of invoices ensuring accuracy and punctuality.Services accompanied with management and IT staff for quality assurance, obtaining feedback, performing strategic analysis for problem solving and necessary corrections according to company standards, with broad multitasking ability, building excellent relationship between customers and co-workers and great customer experience,I managed and controlled all the steps through MK Solutions, enabling an analysis through graphics and decision making in this sector in addition to the use of excel and word spreadsheets

Luís Eduardo Magalhães, Bahia, Brasil

Organized time timesheet, personal documentation of employees, and registration of CVs for hiring new teams.- Posted invoices, slips, and cash reconciliation punctually in the TOTVS Launching system, control, and financial management for analysis of results.- Completing the DRE and cash flow for Franchise analysis and accounting, maintaining daily contact, and providing delivery documents.- Competitor analysis and assistance in marketing methods and disclosures with the company's partners.- Strategic analysis together with agility and productivity in each process of time optimization.

Luís Eduardo Magalhães, Bahia, Brasil

Working as a team, I was responsible for first-line customer and supplier service, as well as supporting the administrative and management functions of the company in relation to soybean shipments and ensuring timely delivery of orders.- Managed the registration and updating of company documentation, preparation of invoices according to the model used by the company.- Conducted commercial registration conference and filed contracts received and carried out in an organized and agile manner.- Performed daily authorizations for payment of company expenses, support in soybean shipment authorizations by all means of contact and scheduling in general.-

Brasil

I performed a team work with administrative focus, customer service and company management.- Received customers as a first contact, guiding and directing them to the desired sectors.- Performed release of invoices in the company's system in a timely manner.- Organized all bank documents and filing strategically for quick identification.- Monitored all use of company vehicles, costs and accidents, keeping in touch with the rental company for guidance.- Managed the use and supply of personal protective equipment for the company's technicians.