• Educate IM Requisition Analysts on how to code purchase requests• Focus on reporting, process improvement and communication• Delegate daily tasks to staff• Provide support and coordinate multiple and various departmental projects for the Corporate IM Finance Team and the IM Finance Systems Director• Support and assist Corporate Accounting Manager and all other accounting/finance associates with specific projects and/or routine duties as specified• Ensure compliance with all due dates and deadlines• Maintain a cohesive relationship and cross-train within the Corporate IM Finance Department to ensure all needs of the department are met• Review/resolve open orders daily to ensure department delivery expectations are met• Review exceptions, open PO, received not invoiced (RNI), and invoiced not received (INR) reports regularly and work with team members to complete/reconcile their parts to each of these reports• Responsible for working with the IM Financial Analyst team for capital and project purchases that are IM related• Work with Financial Analyst Lead for capital requests on data needed for strata and all data base files that need updating or each project/capital purchase• Provide weekly reports to Director of workload in ServiceNow and INFOR for the IM requisitions

• Provide support and coordinate multiple and various departmental projects for the Corporate IM Finance Team and the IM Finance Systems Director• Support and assist Corporate Accounting Manager and all other accounting/finance associates with specific projects and/or routing duties• Ensure compliance with all due dates and deadlines• Code IM invoices in INFOR and route to appropriate person(s) for approval• Maintain a cohesive relationship and cross-train within the Corporate IM Finance Department to ensure that all needs of the department are met.• Review/resolve open orders daily to ensure department delivery expectation are met• Review exceptions, open PO, received not invoiced (RNI), and invoiced not received (INR) reports regularly and work with team members to complete/reconcile their parts to each of these reports• Work with Financial Analyst Lead for capital requests on data needed for Strata and all data base files that need updating or each project or capital purchase

· Led a team of approximately 10 specialists which includes Liaisons, Vendor Relations, and iPayables specialists · Analyzed Accounts Payable invoices for accuracy and completeness in coding and approval of both PO and Non-PO invoices, Check Requests, and Physician payments· Facilitated in compiling and preparing reports required by leadership including statistical metrics and productivity measures as well as providing information to assist in impending technological advancements· Assisted with open payables, aging reports, and exception reports with the assistance of Designated System Accounts Payable Staff as instructed. Responsible for revision of Regional/Facility contact listing to facilitate appropriate tasking and workflow· Coordinated as needed with regional Materials Management and System Procurement personnel in the execution of disbursement activities· Assisted with training needs regarding Accounts Payable Process Changes and improving on-going workflow and communication with regional representatives· Persistently audited current AP processes and offer improvements and enhancements to achieve Best Practice standards and to maintain data integrity within the Accounts Payable Application· Administered support by providing excellent service to regional/facility administrators as well as external customers

* Assisted in the analysis of vendor spend, vendor details, data segmentation, and approach to support supplier and e-catalogue enablement plans* Facilitated the implementation of supplier on-boarding strategy and reported / followed-up with Procurement* Supported the supplier on-boarding and content enablement pipeline, and lead the supplier adoption* Coordinated the project change management activities by providing relevant inputs when required; assisted in the development of project plans and presentation documents* Collaborated in the creation of training material for end-users and suppliers* Participated and lead conference calls with colleagues, suppliers, and third parties to define and coordinate tasks to enable suppliers* Identified, researched, reported and completed tasks or issues related to implementation* Worked with customer stakeholders and Genpact representatives to drive the supplier enablement strategy* Created and maintained metrics to report the utilization and spend of enabled suppliers

* Resolved daily banking issues from Image Positive Pay, ACH Returns and Notifications of Change, and ACH Rejection Reports * Researched requests and created proper documentation for Debit/Credit Memos and Stop Pay Voids* Worked with Client Service Officer at the bank to obtain ACH Payment Trace numbers for internal & external customers* Handled other banking functions regarding AP payments such as ARP Register Maintenance and ACH Reversal requests* Maintained detailed logs of Debit/Credit Memos, Stop Pay Voids, Returned Checks, and Banking Issues* Collaborated with Corporate Accounting to assist in resolving AP Bank Reconciliations* Served as Cash Disbursements backup; duties include pulling and running ACH and check payments, running special handling report to ensure proper mailing of checks, and saving registers to the shared drive* Provided requested documentation to internal and external auditors* Imaging experience archiving Stop Pay Voids backup to the shared drive* Reconciled vendor statements to ensure all open invoices and credit memos were received for processing

* Resolved complex accounts payable inquiries; including extensive research and escalating unresolved issues to management early and often* Analyzed and resolved any unearned discounts being submitted for payment, using factual data* Completed a timely review of supplier statements specifically looking for credit balances, duplicate payments, misapplied payments, and aged invoices* Processed debit/credit memos* Resolved critical research requests and provided resolution in order to maintain key supplier relationships* Researched the items on the open credit report; noting reasons why credits were not being applied and found a way to resolve them * Promoted good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times even when assisting difficult, sensitive or emotional customers* Managed organization of group email box and assisted with handling supplier and site requests via phone* Successfully cross trained in all departments within A/P such as: Supplier Maintenance, T&E, P-Card, Imaging, Quality Assurance, and Invoice Processing

* Posted mail payments thru remittance processing, made adjustments and posted readings to consumer accounts receivable* Received and processed A/R from customers* Balanced a cash drawer daily and prepared bank deposits* Recorded annual and co-op readings* Processed connect, disconnect, and other service orders* Managed incoming calls from customers relating to account information* Provided timely customer service to internal and external partners