Camille John Email & Phone Number

Washington D.C. Metro Area

Bank of America (BoA) is the world’s ninth-largest banking institution. The multinational investment bank and financial services company is based in the US, but has hubs in London, Hong Kong, and Toronto.Global Commercial Banking (GCB) is part of the Global Banking and Markets umbrella. GCB clients include middle market companies, commercial real estate firms, auto dealerships, restaurants, sports leagues, teams and stadiums, healthcare, education, and nonprofits. GCB provides financial services for one in four of American companies with revenues of $50 million to $2 billion-plus. I have been with Bank of America, including its divisions/subsidiaries Merrill Lynch and US Trust/Private Bank, since 2006. I have earned promotions to positions with increasing responsibility and visibility within the banking/finance industry and the communities in which we serve.As SVP of Global Commerce Banking, I formulate strategy to drive GCB’s direction, goals and policies. as part of our cross-functional Sales Performance and Effectiveness consulting group in the COO division.One of BofAs big-picture goals is to educate consumers (especially Millennials and Gen Z audiences) about financial management. Doing so provides a public service, elevates BofA's profile and cultivates future customers. I serve as a Better Money Habits® champion, delivering presentations and hosting seminars for public groups within the Greater Washington, DC area.ACCOMPLISHMENTS: transforming GCB’s business acquisition and client management methods for all US teams; fostering 25% business growth since 2016; revenue-generating program development (including creation of a dashboard tool with client analytics); and effective management of the division’s international client portfolio. My efforts – and the resulting process improvement – were recognized by GCB and Bank of America, with multiple Diamond Recognition awards and a profile in a GCB publication for outstanding performance.

While I held the same SVP title, my focus was guiding business sales within specialized industry verticals: healthcare, nonprofits, higher education, institutional, for-profit healthcare companies, and pro sports teams. I led a team of 30 professionals, driving sales management, talent development and operational oversight routines for GCB’s east coast region/territory.ACCOMPLISHMENTS: increasing employee engagement nearly 30% within two years, fostering six employee promotions, and serving on an Executive Oversight Committee that successfully redesigned processes to comply with the SEC’s Municipal Advisor Rule.I am most proud of assembling and leading a taskforce to create a new client care model, transitioning service activities (e.g., account opening, legal documentation and maintenance) from Sales to GCB’s Service and Fulfillment departments. For this achievement, I earned a Platinum Service award and was featured in a GCB recognition article.

Washington D.C. Metro Area

Bank of America Private Bank (formerly US Trust) serves high- and ultra-high net worth individuals, families, business owners and institutions through: legacy planning (trusts, estates, philanthropy, custody services); investment management (portfolio consulting, asset management, capital markets, specialty asset management); and credit and banking (financial management tools and services such as real estate finance).As VP, I directed private wealth management sales operations in the Greater Washington area. My responsibilities encompassed administering a multimillion-dollar budget, P&L, compensation, and regional offices’ operations.ACCOMPLISHMENTS: spearheading a complex $3 million space build-out project and hiring and managing more than 20-plus employees. To best leverage resources, I developed a staffing plan that increased productivity and employee engagement via 360-degree coaching, Myers Briggs assessments, identifying knowledge gaps, and providing corrective and cross-functional training.The biggest challenge was leading the division through a high-profile merger, integrating two operations and cultures into a single, cohesive business model. I steered change management, systems conversion, project allocations, staff downsizing, and successfully mitigated risks from inevitable client and associate turnover.

Certificate: Women’S Leadership Program

Master Of Business Administration - Mba, Management And Finance

Bachelor Of Science - Bs, Clinical Science

Education record