REAM est un fonds spécialisé dans la promotion immobilière et la gestion d’un portefeuille locatif diversifié, d’ancrage belgo-luxembourgeois.https://ream.lu/fonds-investissement-immobilier-luxembourgeois/

In charge of 3 brands (Mama Shelter, Jo&Joe and Tribe) - 31 hotels • Managing our Revenue Cluster (3 people) and Reservation Cluster (10 people) in chargeof our 8 French properties• Supporting properties abroad and training local Revenue Managers• Leading pre opening projects for new properties in France and abroad• Developping and implementing revenue brand standards and policies• Conducting global projects (integration to Accor/Ennismore, analytics tools, reports)• Supporting pre-opening team to implement strategies and brand standards• Reporting to the owners monthly and quarterly• Preparing annual budgets• Preparing annual sale plan by segment (FIT, corporate, transient, groups) • Integrating of new lifestyle brands and hotels into Ennismore Parisian Cluster

• Managing our Revenue Cluster (3 people) and Reservation Cluster (10 people) in chargeof our 8 French properties• Supporting properties abroad and training local Revenue Managers• Leading pre opening projects for new properties in France and abroad• Developping and implementing revenue brand standards and policies• Conducting global projects (integration to Accor/Ennismore, analytics tools, reports)• Supporting pre-opening team to implement strategies and brand standards• Reporting to the owners monthly and quarterly• Preparing annual budgets• Integrating of new lifestyle brands and hotels into Ennismore Parisian Cluster

Hospitality Management CompanyIn charge of 8 branded and independent hotels across Canada (Hilton, Marriott, Best Western and Holiday Inn), 1300 rooms and $47M of room revenue in 2019 (+3% vs 2018). Regional Revenue Manager• Developed and deployed revenue strategies across perimeter to support the overall strategy of the portfolio• Managed and maintained group and transient inventory, rates and overselling limits on a daily basis to meet short and long term goals for each property• Developed, monitored and adjusted pricing strategies to achieve MPI, ARI and RGI goals• Conducted statistical analysis regarding the hotels, the market and the competitors to implement revenue strategies• Reviewed forecasts and weekly status reports as required by the head office• Assisted the sales team with group quotations by conducting displacement analysis, annual negotiations for crew and wholesaler businesses • Worked with the DOSM to improve our e-commerce performances and online visibility• Prepared budget for each property with GMs and DOSMs

Franchised property owned and managed by Westmont Hospitality Group 392 rooms – 24 meeting rooms. 15M of room revenue and 6M in F&B. GOP up by 8% between 2014 and 2017. Revenue Manager• Developed and maintained revenue management operations, procedures and best practices once we moved to franchise • Monitored room inventory and prices through all booking channels for each segment to optimize total revenue• Reviewed group requests and proposals to identify opportunities with the Director of Sales• Followed market trends from available sources such as MKG, TravelClick Demand and Agency 360 • Redesigned all inventory and pricing strategy after room renovations• Developed strong relationship with OTAs to optimize room revenue and Hilton e-commerce team• Managed individual reservation department of three agents and involved them in the yield strategy• Assisted in training front office staff in reservations policies and gave yield management best practices• Prepared and participated in monthly business review meetings with ownership company representatives to analyse past results, forecast and review global strategy• Defined annual budget and participated in elaboration of sales action plan

Reside Etudes Investment Group 463 rooms – 15 meeting rooms - Luxury Spa. 70% of occupancy and 12M of room revenue 4 years after openingRevenue Manager • Reviewed on a daily basis the pricing strategy for all segments for both transients and groups• Conducted displacement analysis to evaluate the best rate to offer for crew RFPs• Developed packages and promotions on the property’s branded website to drive revenue during low periods • Managed all 3rd party distribution channels and developed new partnerships to increase spa revenue• Managed and trained individual reservation team of three agents to develop the revenue culture• Led weekly revenue meetings, adjusted forecasts and defined annual budgets

Joint venture between Accor Hotels and Pierre & Vacances groupIn charge of 7 Apparthotels representing 900 rooms from 2 to 4 stars located in Paris and SavoyMulti property Revenue Manager • Developed appropriate tools for each property to monitor daily performances• Implemented strategies to drive and maximize revenue in order to surpass all budget goals• Prepared and led yield meetings to review strategy with General Managers on a weekly basis• Established forecasts for each property and conducted specific analysis depending on property needs

Managed company by Hyatt and owned by Blackstone group388 rooms – 25 meeting rooms – three F&B outlets • Analyzed daily pick up, checked competitors pricing and readjusted rates and availability accordingly• Assisted in the managing and monitoring of extranets to ensure accurate pricing parity and market competitiveness• Prepared weekly yield meetings to review past performances, weekly pick-up and give objectives to sales team• Assisted the Revenue Manager in forecasting and preparing annual budget• Prepared weekly and monthly reports for headquarters to explain results and future strategy

Dorchester Collection – French Palace160 Rooms and Suites with 16 different room types –3 stars Michelin restaurant – two other F&B outlets – luxury spa • Answered all incoming calls following brand standards• Provided clients with accurate information regarding the city, hotel facilities, rates and availability • Answered email inquiries from potential clients to sell rooms, restaurants, bar and spa• Process reservations from the sales, online travel agencies and wholesalers • Utilized yield management strategies to up-sell rooms and generate additional room revenue

Boutique hotel belonging to an individual French family group of 17 hotels in Paris82 Rooms - strategical location for corporate and leisure clients • Welcomed guests by providing information about room and hotel features, equipment and amenities. • Executed check-in and checkout procedures, reservations, modifications and cancellations • Prepared room assignment on a daily basis• Processed all payment types, counted the cash register at the beginning and end of the shift• Processed all guest requests and relay messages