- Day to day management of a portfolio of up to eight properties with over 900 units throughout the greater Bay Area. - Supervise full time maintenance staff. Review daily work log reporting, time cards, communications, and conduct regular performance reviews. - Work closely with Boards of Directors to implement and enforce policies specific to the Association.- Create and maintain annual budgets for each Association with annual receipts ranging from $75,000 to over $1,700,000. - Schedule common area maintenance; submit work orders, review vendor invoices and project proposals.- Work with accounting department and collections agency to monitor delinquent accounts and proceed with lien placement, non-judicial foreclosures, small claims, etc. as necessary.- Work with legal counsel for community issues requiring legal intervention.- Work with insurance agents, adjusters, and brokers to ensure proper coverage, file claims, and obtain quotes for coverage, etc. - Request proposals and negotiate and implement contracts for maintenance and construction projects.- Prepare Board meeting materials including meeting agendas, Board meeting packets, review of monthly financial statements. - Daily communication with homeowners, tenants, Board members, committees, vendors, suppliers, and maintenance personnel.- Facilitate annual election of the Board of Directors according to civil code regulations.- Lead Board meetings using parliamentary procedures, take meeting minutes and manager’s notes and action items, and produce meeting reports and minutes following monthly meetings for Association records.- Preparation of notices, newsletters, violation notices, and other various forms of written communication between the Board of Directors, management, and residents.- Written correspondence with homeowners regarding violation of rules, fines, monthly assessments, account delinquency, architectural change requests, and more.

- Maintained CCAM certification through California Association of Community Managers.- Selected to participate in CEO’s Future Leaders training program.- Work with home builder clients to set up legal aspects for new Associations according to Bureau of Real Estate requirements and guidelines.- Work closely with sales teams on-site at various developments to ensure smooth transactions for buyers and agents.- Facilitate payment of all invoices through Strongroom processing system.

- Manage daily operations of a townhouse complex with 100 units and annual receipts of over $1.5 million.- Maintain accounts receivable at or below 4% of monthly total.- Completed two successful lease-up terms.- Prepare leases for new tenants and tenant transfers.- Implement marketing plan for upcoming lease-up.- Maintain and update property website other social media outlets.- File resident maintenance requests and schedule unit and property maintenance with vendors.- Perform data entry on PropertyBoss software including rent checks and invoices for 400 residents.- Guide prospective residents on tours of property facilities and townhouses.- Mediate issues between tenants, co-signers and roommates.- Coordinate and plan various events and activities for residents.- Implementation of all rental turnovers including pre and post move-out walkthroughs, security deposit paperwork, and follow up communication regarding security deposit.- Maintain integrity of waiting lists; perform prospective tenant qualification procedures.- Maintain relations with outside vendors for events and maintenance issues.- Manage tenant issues and relations, generate and send out 3-day notices when necessary.