Camille Perez is a Appointment Setter | Customer Service | Technical Support | Disptacher | General Virtual Assistant.
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Customer Support Specialist20 Minute Trader Jan 2024 - Sep 2024California, United StatesAssisting clients/students to learn the strategy of 20-Minute Trading for options trading and forex trading.
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Appointment SetterGreen Energy Mechanical Jul 2023 - Jun 2024Assisting customers Respond to Customer Inquiries: Address customer queries via phone, email, or online chat regarding products, services, and maintenance.Schedule Appointments: Coordinate and schedule service calls, installations, and maintenance visits for HVAC systems or energy-related services.Problem Resolution: Troubleshoot basic issues with HVAC systems or service concerns, escalating more complex cases to technical teams when necessary.Customer Education: Provide customers with detailed information on energy-efficient solutions, promoting the benefits of using Green Energy Mechanical Inc.'s products.Maintain Records: Accurately update and maintain customer information, service records, and appointment schedules in the company’s database.Follow-up: Ensure timely follow-up on service requests and customer inquiries to guarantee satisfaction and resolve any outstanding issues.Collaborate with Technicians: Work closely with field technicians and engineers to ensure efficient service delivery and communicate customer needs.Assist with Billing: Provide assistance regarding billing inquiries, including explaining charges, processing payments, and resolving disputes.Feedback Collection: Gather feedback from customers to continuously improve service quality and identify areas of improvement. -
Appointment Setter20 Minute Trader Jan 2023 - Mar 2023California, United StatesReaching out to Students who might be interested in getting an appointment with us for setting up their charts for trading.
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Customer Service RepresentativeTaskus Jan 2022 - Apr 2022PhilippinesCatering customer's concerns and providing the best possible resolution and provide quality customer service experience. -
Catering SpecialistConduent Sep 2021 - Jan 2022Calabarzon, PhilippinesCatering customer's queries in regards of Airline, booking, and providing the best possible resolution to every situations and quality services through chat. -
Customer Service RepresentativeSutherland Feb 2021 - Aug 2021PhilippinesDoing Inbound and Outbound in customer service department, providing the best possible resolution to every customer's concerns, providing the best quality customer service experience and upselling the products and services of the company. -
Data Processing SpecialistAppen Sep 2020 - Jan 2021PhilippinesProviding judgement and identifying the components of an image, video and audio files based on the guidelines.
Camille Perez Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Camille Perez
What is Camille Perez's role at the current company?
Camille Perez's current role is Appointment Setter | Customer Service | Technical Support | Disptacher | General Virtual Assistant.
What schools did Camille Perez attend?
Camille Perez attended Cavite State University.
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Camille Perez
Metro Manila -
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Engr. Camille Perez
Makati
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