Utilizing Jira, oversees a comprehensive dependency management process for cross-functional initiatives, significantly improving planning efficiency and organizational coordinationGuides enterprise wide software development projects, encompassing Global Supply Chain, Stores, Product, Merchandising, Reporting, and other areas, through various stages of discovery, development, testing and go liveCultivates robust communication channels bridging technical and non-technical stakeholders, aligning leadership and ensuring a thorough understanding of scope, strategic goals, and growth strategiesDelivers program and project updates, tailoring the communication strategies to effectively engage diverse audiences and ensure understanding of project objectives and progressImplements change management strategies to ensure smooth transitions with minimal disruption and an optimal customer/user experience Conducts risk and problem assessments, identifies and removes blockers, and implements effective mitigation strategies to keep projects on trackEffectively navigates dynamic roadmaps, continually adapting to shifting priorities, dependencies, funding constraints, and other influencing factors

Led a team of scrum masters, and spearheaded ongoing improvement initiatives, actively shaping the evolution of operational planning, process improvements, and strategic analysisCollaborated with leadership and product teams to establish Jira and Confluence standards that align with team needs and facilitate effective leadership reportingEstablish and analyzed key performance indicators (KPIs) to drive data-driven decision makingCollaborated with internal and external stakeholders to ensure project deliverables align with business strategies and operational goalsEffectively managed large-scale development projects, while maintaining existing functionalities, and drove sprint execution to ensure both high quality and timely deliveryEnsured teams had a prioritized and refined backlog, bridging communication gaps between technical leads and Product ManagersEnsured a stable working environment by protecting teams from outside distractions, establishing workflows, guiding collaborative efforts and ensuring retrospectives produced resultsDeveloped and streamlined organizational processes for project security approvals, whitelisting, and penetration testing, significantly mitigating security risks and enhancing overall organizational security posture

Championed the Jira and Confluence SaaS migrations, managing planning, testing, execution, and user training to ensure a smooth, seamless transition and a unified user experience Defined organization-wide standards for Jira governance and key performance indicators (KPIs), optimizing team performance and efficiencyPartnered with tech leadership to implement guidelines and standards for the organizations transition into a product-centric DevOps modelPlayed a key role on the Agile transformation team, leading Agile training sessions, promoting best practices across the organization, and collaborating with leaders to eliminate systemic impedimentsSimultaneously led 3-5 scrum teams, enhancing team efficiency through effective Agile coaching, facilitation of Scrum ceremonies and alignment with organizational goals, governances and guidelinesConstructed an environment of continuous improvement, transparency, and accountability

Acted as the primary point of contact between the development team and stakeholders, ensuring clear communication and alignment on project goals and deliverablesWorked with Product Managers and stakeholders to define requirements and build project documentationFacilitated scrum ceremonies; daily stand ups, scrum of scrums, sprint planning, backlog refinement, sprint review, and retrospectives Agile methodology/framework experience; Scrum, Kanban, and SAFe