☛ Facilitate projects using scrum methodology (Refinement, Sprint Planning, Retrospectives, and Daily Stand-ups).☛ Manage team to avoid over-commitment, prioritization of defects and effective management of backlog.☛ Review and maintain contractual obligations as outlined in the statement of work to ensure effective and timely scope management and staffing.☛ Monitor and control project budget.☛ Create and maintain business and project artifacts.☛ Prepare for and manage… Show more ☛ Facilitate projects using scrum methodology (Refinement, Sprint Planning, Retrospectives, and Daily Stand-ups).☛ Manage team to avoid over-commitment, prioritization of defects and effective management of backlog.☛ Review and maintain contractual obligations as outlined in the statement of work to ensure effective and timely scope management and staffing.☛ Monitor and control project budget.☛ Create and maintain business and project artifacts.☛ Prepare for and manage stakeholder status reporting meetings to communicate project schedules and deliverables. Show less

☛ Served as Program Manager for the Business Transformation team with the objective of replacing various corporate and field infrastructure applications. ☛ Managed a host of software development projects utilizing agile and iterative methodologies. ☛ Fostered and maintained stakeholder relationships while prioritizing development and process activities. ☛ Coordinated optimization of resource allocation in order to mitigate risks and various project issues. ☛ Documented ad-hoc… Show more ☛ Served as Program Manager for the Business Transformation team with the objective of replacing various corporate and field infrastructure applications. ☛ Managed a host of software development projects utilizing agile and iterative methodologies. ☛ Fostered and maintained stakeholder relationships while prioritizing development and process activities. ☛ Coordinated optimization of resource allocation in order to mitigate risks and various project issues. ☛ Documented ad-hoc reporting procedures and validation through SQL and SSRS (MS SQL 2010). ☛ Facilitated step by step cutover and migration activities.☛ Arranged and participated in technical architecture brain storming and review sessions.☛ Oversaw all aspects of daily operations including resolution of application issues and ensuring projects align with scope and strategic plans as defined by executive management. Show less

☛ Managed the replication of POS data and interfaces to MS SQL DB, Hyperion, and Lawson environments.☛ Spearheaded a team of software developers and systems analysts to design, develop, and implement applications in .NET framework, C#, and VB.Net with MS SQL DB backend. ☛ Implemented web-based BI solution for field and corporate personnel as well as SQL data warehouse for all reporting requirements and streamlined application interfaces. ☛ Liaised with COO to create strategic… Show more ☛ Managed the replication of POS data and interfaces to MS SQL DB, Hyperion, and Lawson environments.☛ Spearheaded a team of software developers and systems analysts to design, develop, and implement applications in .NET framework, C#, and VB.Net with MS SQL DB backend. ☛ Implemented web-based BI solution for field and corporate personnel as well as SQL data warehouse for all reporting requirements and streamlined application interfaces. ☛ Liaised with COO to create strategic solutions for field management and effective resource allocation. ☛ Led the migration of Lawson hosting vendor resulting in savings of $5K per month; upgraded Lawson system to v9.0 to avoid extended maintenance fees; upgraded Hyperion v9.0 to v11.0. ☛ Coordinated all facets of day-to-day operations encompassing multiple projects. Show less

☛ Cultivated and managed a team of IT professionals with the remit of providing optimal support to infrastructure. ☛ Oversaw the design and implementation of ASP.Net Client and server application utilizing Framework 2.0 to facilitate the workflow process of direct mail business. ☛ Consolidated over 40 access databases into a centralized SQL (2005) server database. ☛ Responsible for improving workflow productivity by 65% through the consolidation of complex data. ☛ Initiated… Show more ☛ Cultivated and managed a team of IT professionals with the remit of providing optimal support to infrastructure. ☛ Oversaw the design and implementation of ASP.Net Client and server application utilizing Framework 2.0 to facilitate the workflow process of direct mail business. ☛ Consolidated over 40 access databases into a centralized SQL (2005) server database. ☛ Responsible for improving workflow productivity by 65% through the consolidation of complex data. ☛ Initiated process automation serving to reduce expenses and decrease processing time to report flat data files. ☛ Collaborated with senior management to organize business policies and procedures for internal knowledge base. Show less

Responsible for delegating all projects to the Senior Project Management staff and to establish department policies to meet overall company objectives.

☛ Responsible for daily operations in the Technical Support Department who were responsible for troubleshooting and providing programming solutions☛ Served as a liaison between marketing and development to investigate product concepts, perform market research, and participate in focus groups☛ Forecast the feasibility of new products and presented product statistical information to other departments to provide them with strategic direction☛ Investigated new revenue opportunities… Show more ☛ Responsible for daily operations in the Technical Support Department who were responsible for troubleshooting and providing programming solutions☛ Served as a liaison between marketing and development to investigate product concepts, perform market research, and participate in focus groups☛ Forecast the feasibility of new products and presented product statistical information to other departments to provide them with strategic direction☛ Investigated new revenue opportunities (e.g. paid-tech support, online training, and product proposals) Show less