I am a well accomplished workforce management (WFM) officer for more than 7 years that has an extensive experience and knowledge in an institutional process that maximizes performance levels and competency for an organization. Including all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. In addition to that, provides a common set of performance-based tools and software to support corporate management, front-line supervisors and managers. I have also shown skills as a Team Leader for more than 4 years. I have always been engaging with clients, recruitment, HR, training and operations so that everything will be coordinated and provide excellent service. I also joined a recruitment firm as Senior Technical Recruiter. I was able to scope wide category of candidates such as Telecommunication, Information Technology, Engineering, Financial, Commercial, and Manufacturing. Expertise includes, but not limited to: Technical Recruiting, Strategic Sourcing, Phone Screening/ Interviewing, Target Selection, Compensation and Benefit Negotiation, Job Order Management, Account Management, and Client Management. I screened and did the pre-assessment of IT professional applicant like Sr. Network Engineers, Full Stack Developers role and the like.I started my virtual admin career and became a part of one of the biggest Logistics companies in New Zealand (Freight Plus Limited) to share my skills and knowledge as a Compliance Manager. I excel in creating and implementing Business Continuity Plan and Policies & Procedures. Making sure of that it will be executed in a timely manner and that everyone will comply for an outstanding service to our clients and to also promote Health and Safety protocols to everyone by creating and modifying policies and procedures in alignment on the Risk Management Process. I also do the onboarding and offboarding of all staff. Processed claims where I investigate and make business continuity plan to have an established process to every task. I do my audit in all department by organizing and updating records from time to time. I also supervise the admin team and making sure of that all reports we present are accurate. And I have previously joined GO2 Careers, one the virtual agencies to cater virtual assistant customer service to any client around the world that may be needing our assistance on any task on their organization or daily living agenda.
