Camille Cotter Email & Phone Number

• Develops the strategic vision and direction for the Sales Services team in collaboration with the sales management team.
• Leads, coaches, develops and holds the Sales Services team accountable for fulfilling assigned responsibilities and achieving performance targets.
• Defines, develops and implements processes to streamline intra-market hand-offs that improve market operations.
• Serves as the training lead in support of new and refined processes.
• Serves as liaison to coordinate and facilitate cross-functional fulfillment communications, process improvement solutions, recurring issues and process gaps.
• Serves as the market change champion to coordinate and facilitate all market change requests with the corporate change board.

Wichita, Kansas Area

• Partnered with the VP to develop the tactical direction for the sales support team.
• Supported sales consultants and local origination channels to ensure and maintain subject matter expertise in all daily sales support activities.
• Supervised and trained sales support teams to be proficient in completing their assigned responsibilities and to help meet the performance standard metrics.
• Acted as the fulfillment liaison and Change Champion as needed, coordinating among multiple stakeholders and data sources.
• Served as the market expert in solving internal and external customer problems, and provided back-up support for all functions.

Wichita, Kansas Area

Wichita, Kansas Area

• Provided sales team and the entire sales organization operational and administrative support, maintaining a high level of accuracy and efficiency.
• Developed, prepared and maintained spreadsheets and reports in various formats, requiring computer proficiency and strong business acumen.
• Acted as a hands-on liaison to effectively communicate and bridge sales, traffic, and billing functions.
• Utilized complex computer software to develop client proposals, process orders, and update client account information.
• Assisted the Sales Support Supervisor in providing administrative service to various departments and served as a key contributor or lead on special projects.

• Utilized superior analytical skills and attention to detail in assisting all levels of the organization with research, order input and report composition.
• Exhibited extensive computer proficiency and creativity in developing databases and targeted, attractive presentations and marketing materials for Sales Team.
• Confirmed ability to lead projects and teams through revenue development promotions and training employees on systems and procedures.