Portée: intelligence spatiale. Services et produits en aval chez Airbus GEO Defence and Space● Satisfaction client● Définition de persona● Cas d'utilisation● Maps et processus d'expérience utilisateur.● User flow● Tests utilisateurs● Audits ergonomiques● Responsable formation et changement, management et organisation.● Gestion du développement de produits en mode Agile.

Scope: Internet of Things, augmented identity ● Accountable for the global UX for the digital product line and their interfaces.● Leading the global UX/UI process from the first user interviews to the user adoption (storyboard, persona definition, use cases, user Experience maps, user flow, card sorting)● Functional requirements definition. ● Animation of Design Thinking sessions with the product team and key users. ● Creation of the company Design System (Layout) to allow developpers to deliver and to ensure product quality and a seamless user experience. ● Work closely with developers team and Product Owners in an Agile mode. ● Subcontractors supervision

>>> Methods & Tools / Enteprise performance - AIRBUS Integrated Planning Methods & Tools --> IT project management support - business change management, definition of business requirements / AGILE--> In charge of the creation and maintenance of a wiki based on SharePoint 2013 --> Digitization of the communication about service activities --> Incident Management basics on schedule management tools >>> Methods & Tools / Enteprise performance - AIRBUS A/C Availability & Operations--> IT project management support - business change management, definition of business requirements--> Business Project Leader (BPL), manage business link between Business and IT --> Monitoring Progress project organization milestones. --> Writing test scenarios, realization of functional tests --> Preparation of User Acceptance Tests (UAT) >>> Business Consulting / Enterprise Performance - AIRBUS Customer Support --> Consultant in information system and process creation --> Creation and implementation of a collaborative SharePoint to manage the process--> Focal Point for the project "OGRES" based on SharePoint --> Contribution to the functional and graphic model of e-business site. --> Contribution to the redefinition of service communication >>> CIS - Consulting in Information Systems - Airbus Procurement QualityObjectives: --> specification of functional requirements --> Propose functional architecture to meet customers' needs --> Implementation of the solution --> Tool settings --> Change management Achievements: --> SharePoint + HTML --> specification of functional requirements & understanding of the business' requirements --> Proposed functional architecture --> Settings and implementation of the IT solution --> Change Management --> User Training tool and SharePoint concepts --> Creating a user guide in HTML

>>> Methods & Tools / Enteprise performance - AIRBUS A/C Availability & Operations● AMOA Assistance à Maîtrise d'Ouvrage● Missions de digitalisation et UX (user experience / expérience utilisateur)● Activités de Business Project Leader (BPL), lien entreprise le business et l'IT● Rédaction des scenarii de tests, realisation de tests fonctionnels, ● Préparation des User Acceptance Tests (UAT)>>> Business Consulting / Enterprise performance - AIRBUS Customer Support● Consultante en système d’information et création de processus.● Création et implémentation d’un SharePoint collaboratif pour la gestion des processus. ● Point focal pour le projet “ OGRES” base sur SharePoint.● Contribution à la maquette fonctionnelle et graphique du e-site de l’activité.>>>CIS - Consulting in Information Systems - AIRBUS Quality ProcurementObjectifs:● Spécification des besoins fonctionnels● Proposition d’architecture fonctionnelle pour répondre aux besoins du client● Implémentation de la solution retenue● Paramétrage de l’outil● Accompagnement au changementRéalisations:● Amélioration de l'expérience client● SharePoint ● Spécification des besoins fonctionnels & compréhension des business requirements● Proposition d’architecture fonctionnelle ● Implémentation de la solution● Paramétrage de l’outil & déploiement de l’arborescence● Mise en place de la solution● Accompagnement au changement● Formation utilisateurs à l’outil et concepts SharePoint● Guide utilisateur en HTML

>>>CIS - Consulting in Information Systems - AIRBUS Quality ProcurementObjectifs:● Spécification des besoins fonctionnels● Proposition d’architecture fonctionnelle pour répondre aux besoins du client● Implémentation de la solution retenue● Paramétrage de l’outil● Accompagnement au changement

Gap year Master - Information System CNESInternship consulting and implementation study for their enterprise social network (Sharepoint, Yammer, Jive). Collection of requirements from users and executive summary. Help in choosing a functional solution.● Customer journey● Shadowing ● Interviews utilisateurs● Mockup● User tests● User training● Study of profits or gains / levers and risk about ESN● Study of employee’s maturity regarding social networking implementation● Study of market solutions and integration of the ESN in the Information System

Airbus Group - Employment Marketing ● Collection requirements, continuous process and newcomer improvement. ● Shadowing, user interviews● Improvements in HR process and communication● Help in choosing technical solutions. ● Reporting and strategic decision making● Operational responsible of the organisation of the PROGRESS program. ● Organization and coordination of events EADS France & PROGRESS● Universities Relations, internal and external communication

Internship Bachelor GraduationOperational marketingPartners and institutional relations. Contact and customer relationship● Customer/user focused ● Customer journey● Pain points collection● Onboarding improvement and user training● Communication and launch of a new commercial offer● Partners Relations and Institutional Relations● Management CRM, social media and website

Looking for prospects in a multicultural context--> Advice and customer care--> Benchmarking of competitors