Camille Harrison

Camille Harrison Email and Phone Number

EVP, Medicare and Chief Innovation and Experience Officer at GuideWell @ GuideWell
Camille Harrison's Location
Metro Jacksonville, United States, United States
Camille Harrison's Contact Details

Camille Harrison personal email

n/a

Camille Harrison phone numbers

About Camille Harrison

My 30 year journey in healthcare is ever evolving, but the one common denominator has been the passion to have a meaningful impact on the lives of individuals navigating the health care system. I have the pleasure of leading several teams who touch our customers daily – during happy times and some of the most vulnerable times in their lives.  We are committed to improving these experiences and helping customers navigate what can be a complicated and frustrating system of health services.I have stayed in healthcare because I continue to see the opportunities to fix how healthcare is experienced, delivered, and paid for.  I have personally felt vulnerable helping family navigate treatment options and struggled at times.  It is why I believe in the mission of our company and enjoy living out that mission in all that we do for our customers and the communities we live and work.The thing I love most about my job is working alongside my teams on our systematic and relentless approach to fixing the health care system. We consistently achieve qualitative and quantitative results, having earned the Benchmark Portal Center of excellence award, ranking number on the Forrester Customer Experience Index, and receiving many external customer service awards. All of which speak volumes to our team’s commitment to excellence.  Achieving this level of service for our customers while remaining focused on operational efficiency will always be our top priority.Health equity is so very important to me, but I realize that true health equity is only achieved when all elements of equity are in place, housing, education, race are all EQUALLY important and all must be addressed.  “The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.”-Martin Luther King, Jr.

Camille Harrison's Current Company Details
GuideWell

Guidewell

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EVP, Medicare and Chief Innovation and Experience Officer at GuideWell
Camille Harrison Work Experience Details
  • Guidewell
    Evp, Medicare And Chief Innovation And Experience Officer
    Guidewell Nov 2020 - Present
    Jacksonville, Florida, Us
  • Guidewell
    Svp & Chief Operating Officer, Guidewell Commercial Markets And Guidewell Innovation
    Guidewell Jun 2020 - Nov 2020
    Jacksonville, Florida, Us
  • Florida Blue
    Senior Vice President & Chief Customer Officer
    Florida Blue Jun 2018 - Jun 2020
    Jacksonville, Florida, Us
    As the Senior Vice President, Chief Customer Officer at Florida Blue, I have accountability for facilitating the delivery of an optimum customer experience and am responsible for one third of the Florida Blue employee population. I partner closely with our executive team to drive a persistent focus on the most critical customer initiatives, investments and strategies. In addition, I am accountable for the continuous improvement center of excellence and the Service Operations area responsible for a significant portion of customer, provider and hospital interactions, transactions and issue resolution.
  • Florida Blue
    Group Vice President And Chief Customer Officer
    Florida Blue Oct 2013 - Jun 2020
    Jacksonville, Florida, Us
    As the Group Vice President, Chief Customer Officer at Florida Blue, I have accountability for facilitating the delivery of an optimum customer experience and am responsible for one third of the Florida Blue employee population. I partner closely with our executive team to drive a persistent focus on the most critical customer initiatives, investments and strategies. In addition, I am accountable for the continuous improvement center of excellence and the Service Operations area responsible for a significant portion of customer, provider and hospital interactions, transactions and issue resolution.
  • Florida Blue
    Chief Of Staff
    Florida Blue Sep 2011 - Oct 2013
    Jacksonville, Florida, Us
    As the Chief of Staff to the Chairman and CEO, I was responsible for assisting the CEO plan and coordinated the strategic, cross functional activities of the executive office, including managing executive committee efforts. I ensured decisions were communicated and that action items were coordinated between divisions and completed. I was also accountable for defining issues and decisions that required focus or involvement from the CEO’s office.
  • Blue Cross And Blue Shield Of Minnesota
    Chief Of Staff
    Blue Cross And Blue Shield Of Minnesota Feb 2011 - Aug 2011
    Eagan, Mn, Us
    As the Chief of Staff to the Chairman and CEO, I was responsible for assisting the CEO plan and coordinated the strategic, cross functional activities of the executive office, including managing executive committee efforts. I ensured decisions were communicated and that action items were coordinated between divisions and completed. I was also accountable for defining issues and decisions that required focus or involvement from the CEO’s office.
  • Horizon Blue Cross Blue Shield Of New Jersey
    Sr Director, Service
    Horizon Blue Cross Blue Shield Of New Jersey Jun 2008 - Jan 2011
    Newark, Nj, Us
    While in my role as director of operations for the Federal Employee program at Horizon-BCBSNJ , the plan was the recipient of a number of awards including the Blue Cross Blue Shield Association Best of Blue Award (2005) and the BCBSA Plan Excellence Award (2006 and 2007).Oversaw a nationally-recognized Federal Employee program in my role as director of operations. Awards included the Blue Cross Blue Shield Association Best of Blue Award (2005) and the BCBSA Plan Excellence Award (2006 and 2007).

Camille Harrison Skills

Leadership Program Management Strategic Planning Process Improvement Vendor Management Change Management Training Cross Functional Team Leadership Business Analysis Team Building

Camille Harrison Education Details

  • The University Of Chicago Booth School Of Business
    The University Of Chicago Booth School Of Business
    Executive Education
  • Montclair State University
    Montclair State University
    Business Education

Frequently Asked Questions about Camille Harrison

What company does Camille Harrison work for?

Camille Harrison works for Guidewell

What is Camille Harrison's role at the current company?

Camille Harrison's current role is EVP, Medicare and Chief Innovation and Experience Officer at GuideWell.

What is Camille Harrison's email address?

Camille Harrison's email address is ca****@****lue.com

What is Camille Harrison's direct phone number?

Camille Harrison's direct phone number is +190490*****

What schools did Camille Harrison attend?

Camille Harrison attended The University Of Chicago Booth School Of Business, Montclair State University.

What are some of Camille Harrison's interests?

Camille Harrison has interest in Social Services, Children, Education.

What skills is Camille Harrison known for?

Camille Harrison has skills like Leadership, Program Management, Strategic Planning, Process Improvement, Vendor Management, Change Management, Training, Cross Functional Team Leadership, Business Analysis, Team Building.

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