Reconnecting with IT dept, the University PMO, Student Administration, and Faculties on strategic and upgrade projects.{update Jun} I must be doing something right as the boss has put me onto a platform upgrade too.{update Dec} on-prem version upgrade completed successfully.{update Jan 2024} I've been snaffled by another project that encompasses the public website. Position: Digital Presence Program - Program Manager and 2IC - Design & Content workstreams

IT internal business partner for the Retail, Regional Operations, Marketing, Volunteer and Member Program departments.

Engaged to lead their Website Information Architecture project. Digital Transformation >> UX assessment and testing; full content audit; CMS evaluation; new business processes explored. Prepared RFQ.

Identify areas for improvement and evangelize partner management workflow by facilitating alignment and efficiency through data-driven methodologies leveraging online learning. Translated: this means bring Microcredentials to UTS :-) using an ecommerce platform, CRM, middleware, LMS, CMS, support emarketing and UX enhancements. https://open.uts.edu.au/We made it into a news article too! https://www.itnews.com.au/news/telstra-taps-uts-to-upskill-workforce-with-micro-credentials-549731

Brought onboard to fix a troubled web project where the analytics, content, taxonomy, data insights and personalisation enhancements succeed on the primary UTS site. Working in the Technology Projects Office in conjunction with a number of other teams, resources and vendors to deliver 8 months of activities in 5 months.

Worked across seven Departments and multiple stakeholders to implement a new public-facing and multi-persona website for a tertiary Education provider. Primary tasks include complete redesign, User Experience, re-platform on to KenticoEMS, new hosting, exploring e-marketing. Responsible for full end-to-end implementation, including vendor management and consideration of Change Management, all aspects from RFP (procurement) right through to BAU handover (training, copywriter management, new internal business processes to support the website and ongoing student UX testing). This included but is not limited to workflow improvements, automation of manual processes, digital application enhancements, concept productisation, core system changes and upgrades. All with a team and organisational PMO that needed to move away from not being digitally mature.Update (Dec 2017) > successfully launched the new http://www.insearch.edu.au in time for Domestic students HSC results and ATAR. On time and under budget. But more importantly, the analytics are telling us the students are interacting well with the content!Update (Mar 2018) > my contract has been extended to investigate an online app, support their international website interests (China), and consider a practical approach to managing communications across the student lifecycle journey. ROI, conversion, China, personalisation, UX, PMO governance documents and event module exploration for recruitment.

Brought on board to deliver a specific stream of work for funded program that will provide a specific online learning service for parents of troubled teens. Great team, great purpose. Great product. Diverse audience. Utilising in-house and vendor for designs and Sitecore implementation. Leading teams from 3 different offices.Update (April) > Side-tracked off my project to troubleshoot and assist to deliver another unrelated but delayed digital and content focused project. Update (June) > vendor fully engaged, timeline with 3 streams of work established. I love it when a project hums along :-) Update (Sept) > Steep learning curve about Security Audits for hosting, server security and why it is needed for health medical records. This is what I love about each job, although there are a number of tasks to be completed, I come across new tasks! Summary > it has been a pleasure to work with this NFP and transition them from vendor based waterfall project and roles to an agile and in-house development environment.My contract was been extended to late December 2016.

Worked with Delivery Managers, Iteration Managers and Management to fund and then rollout updates to various sections of the ecommerce experience. Example > http://www.vodafone.com.au/personal/plans/qantas Primarily focused on fixed time releases of updated code and supporting marketing campaigns, along with managing resources and total team budget flows. Update (1 Feb) > Vodafone and QANTAS announce a partnership at press conference this morning. Customers can claim QFF and Aquire Points online as a result of visiting Vodafone's eStore. We had a month. The whole business was focused on this launch. Guess who worked with the greater go-to-market team to represent the digital (eStore) development arm of the business? Me :-) Success!

End to end delivery of a bespoke broadcast and online product. Similar to MCN. This offering brought together production, broadcast, digital, social and data analytics. Providing project management for product upgrade and vendor management. A combination of content, business branding and of course... digital :-)Developed workflow improvements, automation of manual processes, digital application enhancements, concept production, core system changes and upgrades.- - -Update (Sept 2014) > The launch of a new global product that delivers videos for one of our television channels. What you cannot see behind the scenes is the new Asset Manager (database) developed, flow through Brightcove and the DrupalCMS hosted on Acquia. I managed the team of vendors, internal stakeholders, social media reporting dashboard development. Took the business through Change Management from free-to-air to a full digital landscape. Example: http://www.winevine.tv/ Update (Feb 2015) > Put in charge to save a previously failing bespoke Ruby build for a client of the Australian Sports Commission. Update (Nov 2015) > The past four months have been mini projects, including replacing Brightcove with Ooyala for our channelPLAY platform product. Project Managing stakeholders for the last responsive Surfing Australia website before it goes live to the public. Performing in-house training for staff, finding new jobs for the development team, completed a business review of i-do.com.au and built a new food website. Update (May 2016) > Perry Smith, Greta Smith, Claudia North and the business Brand New Media went into liquidation.

Established and managed the KenticoCMS delivery team.Involved in proofing pitches and RFP documents. Involved with creative briefings and Business Analyst requirements to produce Functional Specifications.Client list: website builds from small (Abigroup online interactive Christmas card) to large (Canon intranet, Colliers International) and in-between; Willoughby City Council, Royal Flying Doctor Service http://www.buythesky.com.au Ability Options, Office of Environment & Heritage, Sydney Cricket Ground Trust, Rockend, City of Stonnington to name a few.

Managed cross-department testing teams.Client delivery team leader.

Successful juggling of MS Project schedules for creative eLearning business. Organised internal resources, budget development, project documentation, risk management and video production. Great rapport with Tier 1 clients. Seeker of crystal balls.

Responsible for the production of fast moving B2B direct marketing product (both online and print). Infolink Architectural Quarterly helped over 80 advertisers with qualified sales leads. The magazine (and website) was targeted at architects, interior designers, builders and specifiers. Reed was bought out by EMAP.