Camille Moore Email and Phone Number

Coach and Trainer for the Agile transformation of the Enterprise Security group. PM/Scrum Master for Security Operations Center, Network Security and Identity Management teams.Teams were just starting with Agile/Scrum, my role included coaching on Agile and SAFe practices, Product Owner training and facilitating the scrum ceremonies for 3 teams.  Coached multiple project teams on Agile core values and methodology, along with SAFe practices. Managed cross-team and executive level communication on project status, schedule, overlaps, dependencies  Trained and mentored Product Owners on how to create stories, groom/refine the team backlog and plan releases. Worked with teams to establish operations work percentage versus project work percentages. It was also critical to balance security issues with security project work to ensure no security breaches were not addressed.  Organized and facilitated daily standups, reviews/demos and retrospectives, coordinated backlog grooming and planning sessions. Planned and facilitated quarterly Program Increment Planning sessions for the Enterprise Security Group, where teams planned work for next 3 months and received management buy-in. Release manager duties for multi department releases involving Identity Management. Managed budgets for 3 managers (Security Operations Center, Network Security and Identity Management) and mentored managers on monthly basis.

Agile Coach/Scrum Master for five teams. Teams were in infancy of Agile/Scrum, coaching on practices and facilitating the scrum ceremonies. Teams are now performing as level 2 teams and improving daily. Coached multiple project teams on Agile core values and methodology. Managed cross-team and executive level communication on project status, schedule, overlaps, dependencies  Builds and leverages relationships to improve internal and external communication increasing relevancy of program and team level backlogs. Facilitates crucial conversations with teams when conflict resolution opportunities arise and empowers the team to self-organize. Mentored Product Owners on how to groom/refine the team backlog and plan releases. Worked with development team to improve their intra-team communication regarding iteration work for improved visibility of current work, open issues and priorities. Organized and facilitated daily standups, reviews/demos and retrospectives, coordinated backlog grooming and planning sessions. Taught team members how to use Rally effectively and consistently. Identified and removed impediments, while preventing distractions that could have interfered with the team focus of delivering the iteration goals. Created training and facilitated a Product Owners Summit for all Dexmedia product owners. Facilitated ideation sessions with multiple teams to create initial backlog for large projects. Coached development managers on Scrum to foster team empowerment.

Coaching and working with a new team delivering a Principal and Interest Reconciliation application. Delivered first release in 7 sprints and improved efficiency by 100%. Coached and mentored the team in Agile, Scrum and TDD, while acting as Senior Scrum Master. Conducted classes for business analysts on writing epics and effective user stories. Team is now a high level 4 scrum team. Mentored other scrum masters on Agile principals and scrum methodology. Identified business value for funding process. Created SharePoint executive dashboards to monitor project status. Coached project team on Agile core values and methodology. Managed cross-team and executive level communication on project status, schedule, overlaps, dependencies and risks Builds and leverages relationships to improve internal and external communication increasing relevancy of program and team level backlogs. Initiated Scrum of Scrum meetings with other Scrum Masters Facilitates crucial conversations with teams when conflict resolution opportunities arise and empowers the team to self-organize. Worked with Product Owner to groom backlog and plan releases. Worked with development team to improve their intra-team communication regarding iteration work for improved visibility of current work, open issues and priorities. Organized and facilitated daily standups, demos and retrospectives, coordinated backlog grooming and planning sessions. Taught team members how to use TFS effectively and consistently. Identified and removed impediments, prevented distractions that could have interfered with the team delivering the iteration goals.

Program Manager for planning an infrastructure project to bring Alcon Servers and processes into compliance with Novartis Standard Operating Model. Leading 10 Service Line work streams to define resources, high level tasks and knowledge transfer areas to create an execution plan for funding.  Identified business value for funding process. Created SharePoint executive dashboards to monitor project status. Coached project team on Agile core values and methodology. Initiated collaborative approach and planning for 10 Service Line work streams. Created executive level presentations to offer a cohesive project vision and direction. Managed cross-team and executive level communication on project status, schedule, overlaps, dependencies and risks Project was not awarded funding – contract ended.

Agile Coach for the Enterprise Platform Group, actively coaching and developing distributed teams on Agile methodology. Created and delivered Agile Training classes to train Scrum Masters, Product Owners, and development teams. Championed Agile methodologies and mentored other in house non-certified Scrum Masters on Agile processes and techniques, encouraging their certification.  Created and taught 3 day Agile Bootcamp to 6 Agile teams. Coached executives on Agile and Scrum, while solidifying commitment to teams.  Coached group that would become the Program Management level on program level roles and responsibilities. Coaches teams on core Scrum principles, collaboration, continuous improvement and continuous development while promoting quality through support of test driven development, automated unit testing and acceptance testing initiatives. Coaches Scrum Masters on how to Identify and remove impediments and how to eliminate/minimalize distractions that could interfere with the team delivering the iteration/sprint goals. Builds and leverages relationships to improve internal and external communication increasing relevancy of program and team level backlogs Manages cross-team and executive level communication on project status, schedule, overlaps, dependencies and risks Works with development team to improve their intra-team communication regarding iterative work for improved visibility of current work, open issues and priorities. Coached business analysts and Product Owners on writing effective user stories and acceptance criteria to increase efficiency of team’s deliverables Facilitates crucial conversations with teams when conflict resolution opportunities arise and empowers the Scrum master to help team self-organize. Knows the challenges and tactics for delivering complex cross-system integrations and products

Agile Project Manager/Scrum Master at American AirlinesDirected multiple teams (co-located and near shore) of up to 20, delivering new web functionality to the American Airline website to provide more revenue and a better customer experience. Championed Agile methodologies and mentored teams on Agile processes and techniques. Managed resources and budgets for projects ($1.2M – $1.8M). Assisted with internal and external communication, improving transparency to upstream and downstream stakeholders  Process oriented, found ways to improve efficiency and quality thru collaboration, while championing Scrum. Organized and facilitated daily standups, demos and retrospectives, coordinated backlog grooming and planning sessions. Facilitated discussion and conflict resolution and empowered the teams to self-organize. Identified and removed impediments, prevented distractions that could have interfered with the team delivering the iteration goals. Mentored teams on core Scrum principles, fostered a continuous improvement and continuous development environment while promoting quality through support of test driven development, automated unit testing and acceptance testing.

• Senior Technical Architect - Research and Development Group and Corporate Technology Governance (Jan 2003 – August 2006)• Certified Scrum Master and Release Manager - Enterprise Information Systems (March 2006 – March 2011) Instrumental in successfully implementing Agile development and Scrum process to address backlog of trouble tickets and enhancements under 160 hours. Ran multiple sprints following scrum process and principles utilizing on-shore and off-shore teams; old backlog was worked in less than a year and new items were turned around within 4 weeks. In 2010 added XP process to address our growing data and reporting needs. Facilitated meetings with product owners to insure backlog items were better defined to support the Agile process. Mentored junior developers on development processes (Agile and Waterfall). Designed and implemented processes to qualify development effort to business growth or retention. Initiated and facilitated weekly meetings between product owners and development managers to prioritize current backlog or “Hot” items, so all team work was truly relevant to business needs. Held sprint reviews and retrospective to identify what worked and what did not, to improve the process.

Provided expertise on business systems to Airborne Logistics Service (ALS). Analyzed and recommended technology enhancements. Concurrently managed use of technologies used with company, emphasizing continuity and consistency. Collaborated with project manager in RFI preparation, vendor response evaluation, and vendor selection for Warehouse Management System and Order Management System. Managed teams of up to 25, maintained vendor relations, and developed RFIs and RFPs for new technology. Co-led enterprise-wide Service Oriented Architecture (SOA) implementation. Promoted and enforced standards and policies for maintaining compliance with architecture. Directed web service implementation that provided customer data through publish and subscribe infrastructure. Collaborated in BizTalk and WebMethods middleware research, selection, and implementation. Enhanced customer experience by enabling sending/receiving of disparate data and services.

Modernized technology infrastructure and processes to enable organizational growth and maintain competitive edge. Established corporate technology group and managed team of 7 reports and 10 consultants. Maintained relationships with third-party vendors, documented business processes, and held responsibility for technology budget and purchasing. Introduced several technologies to accelerate processes including ERP solution, satellite communications, and 2D barcodes. Concept owner and co-designer of state-of-the-art tracking system for vehicles and freight using hand-held devices. Masterminded communications infrastructure that connected 30 disparate locations to corporate office through LAN, WAN, frame relay, and VPN. Led systems implementation for PeopleSoft 7.5 HRMS and Financials. Designed interface between PeopleSoft and Bottomline check printing software to integrate applications. Negotiated with vendor to save $1M on implementation. Overhauled legacy equipment and saved $350K through effective negotiations with hardware vendors.

Conceptualized, designed and implemented custom logistics systems for clients including major automotive manufacturers. Led team of up to 6, acted as database administrator, and held responsibility for all hardware and software decisions for project.  Spearheaded full development life cycle for real-time tracking system. Secured $2M in funding and maximized budget by negotiating free hardware and software, avoiding $500K in costs. Executed 2 months ahead of schedule. Directed rapid development of system combining satellite phones and handheld scanner devices that was delivered in just 4 weeks. Negotiated with Microsoft to act as lead beta site for MS SQL Server with no additional costs. Introduced 2d barcodes and RF tags allowing “real-time” item tracking and increased cross-dock efficiency