Camillia Choong Email & Phone Number

Kuala Lumpur, MY

Federal Territory Of Kuala Lumpur, Malaysia

Product Manager for RoarMoney, MoneyLion's banking product designed to provide users with a comprehensive, seamless and worry-free financial experience.

Federal Territory Of Kuala Lumpur, Malaysia

- Led workflow design to develop a digital product management tool for a Fortune 500 company- Developed a five-year Transformation Roadmap with 47 initiatives across process, organization, data and technology to realize omnichannel customer experience for a state-owned telecommunications provider in Vietnam- Designed and delivered an end-to-end framework.

- Designed and delivered customer experience strategies in the deployment of 2 million Smart Meters across Malaysia.- Developed user journeys and high-fidelity prototype on Figma for the digitization of Smart Meter customer experience.- Developed a digital dashboard on Power BI to track and analyse customer data such as complaints, adoption, awareness and.

Kuala Lumpur

• Devised headline analysis reports to showcase the impact of TFM’s fellowship program to internal and external stakeholders
• Conducted extensive research to reform the current post-graduate Diploma for teaching qualifications in Malaysia.
• Provided logistical aid in the planning of Reimagining Education project in collaboration with the Ministry of Education.

Petaling Jaya, Selangor, Malaysia

• Improved the engagement of all team members across three different campuses (Brickfields Asia College, Monash University and Sunway University) through the execution of internal initiatives.
• Spearheaded biannual membership recruitments in both Monash University and Sunway University.
• Conducted quarterly consultation sessions with directors to improve departmental performance and productivity.

• Planned and executed various offline marketing strategies to promote international internship experiences for Malaysian youth in both Sunway and Monash University as well as national career fairs (Graduan).
• Contributed to the formation of university relations with Monash School of Arts and Social Sciences to promote international internship programs for students.
• Improved customer experience of AIESEC Global Talent through close engagement and follow-up with applicants.

Petaling Jaya, Selangor, Malaysia

• Provided administrative aid to a team of 13 behavior therapists and educational psychologists.
• Collected and analysed behavioural data on Microsoft Excel.

Petaling Jaya, Selangor, Malaysia

• Exposed to several evidence-based treatments including the principles of Applied Behaviour Analysis and Cognitive Behaviour Therapy.
• Assisted behaviour therapists, technicians and Educational Psychologist in the conduct of screenings, assessments and tests.
• Developed and conducted intervention programs to improve fine and gross motor skills of pro-bono clients.
• Involved in behavioural data recording and analysis.

Bachelor Of Psychological Science, Cgpa: 3.81

Activities and Societies: Champion team at Case4Impact Business Case Competition 2020 by The Malaysian SOCIAL Project Top 10 Finalist at.

Malaysian Higher School Certificate (Stpm), Biology/Biological Sciences, General

Activities and Societies: Head Prefect, Sports House Captain, Lasallian Youth Network Committee