Camilo Devia Email & Phone Number

Dallas, Texas, United States

• Provides support and oversight to the Event Services Department, collaborating closely with the Director of Food and Beverage, as well as other departments within the hotel.• Supervises, empowers, leads, coaches, and motivates the Event Services team, which includes captains, food servers, bartenders, and housepersons, with the aim of delivering outstanding guest service and fostering full engagement among colleagues.• Manages various aspects related to payroll, reporting, F&B forecasts, point of sale procedures, inventory, and budgets for food and beverage functions.• Improved the scheduling efficiency for hotel staff by 25% and reduced reliance on temporary labor from outside by 50%.• Created training programs aimed at enhancing efficiencies and implementing a standardized service process for all events conducted within the hotel.

Dallas, Texas

• Performed regular analysis and investigated a range of compliance operations in accordance with internal bank policies, ensuring adherence to regulatory compliance requirements. This involved mitigating the risk of substantial penalties and fines associated with non-compliance. • Implemented policies and practices to ensure compliance with regulatory requirements, including those related to BSA/anti-money laundering and economic sanctions. These efforts were specifically tailored to the analyst's area of responsibility. • Served as subject matter expert and assisted in the training process of newly hired analysts. • Won employee of the quarter in the third quarter of 2019.• Proposed and implemented SOP enhancement to streamline interdepartmental communication.

Lewisville, Texas, United States

• Acted as the main point of contact for new and existing clients.• Enhanced the team sales process by promptly addressing or referring identified client needs to appropriate lines of business.• Delivered results by exceeding sales revenue goals by an average of 30% monthly.

North Miami, Florida, United States

• Accountable for providing and promoting financial products and services to both new and established clients of the bank, ensuring their needs are met effectively.• Strictly adheres to operational controls, encompassing legal, corporate, and regulatory procedures, in order to safeguard the well-being and security of clients and the bank's assets.

Sunrise, Florida

Provide excellent customer service to the branch clients and gain the satisfaction of meeting clients’ needs by providing personable, quick service.Participate on opening and closing branch policies and procedures.Responsible for offering and selling financial products and services (credit cards, loans, CDs, investments, ets.) to bank and non-bank clients.Utilize multi-channel ecosystem program to make outbound sales phone calls to increase product per client ratio.Responsible for clients requests and transaction, including but not limited to: Check cashing and deposits, loan paymments, cash advances, night depository bag, ATM and incoming night drop mail deposits.Acurately maintain and balance cash drawer within established guidelines.Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of clients and bank assets.

Associate Of Science - As

Activities and Societies: Phi Theta Kappa

Bachelor Of Science - Bs, Electrical And Electronics Engineering

Activities and Societies: IEEE

Associate Of Arts - Aa