Assistant Banquet Manager
Current- Provides support and oversight to the Event Services Department, collaborating closely with the Director of Food and Beverage, as well as other departments within the hotel.
- Supervises, empowers, leads, coaches, and motivates the Event Services team, which includes captains, food servers, bartenders, and housepersons, with the aim of delivering outstanding guest service and fostering full.
- Manages various aspects related to payroll, reporting, F&B forecasts, point of sale procedures, inventory, and budgets for food and beverage functions.
- Improved the scheduling efficiency for hotel staff by 25% and reduced reliance on temporary labor from outside by 50%.
- Created training programs aimed at enhancing efficiencies and implementing a standardized service process for all events conducted within the hotel.