Michael Campanelli

Michael Campanelli Email and Phone Number

Manager - Information Technology @ Intermountain Health
Michael Campanelli's Location
Lafayette, Colorado, United States, United States
Michael Campanelli's Contact Details

Michael Campanelli personal email

n/a
About Michael Campanelli

I am currently working with SCL Health as an IT Supervisor. Looking at my background, you will see I am always advancing my technical and project management skills in order to stay up to date with emerging technologies. IT is not only a career path I enjoy, but also a hobby.

Michael Campanelli's Current Company Details
Intermountain Health

Intermountain Health

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Manager - Information Technology
Michael Campanelli Work Experience Details
  • Intermountain Health
    Information Technology Manager
    Intermountain Health Jan 2020 - Present
    Lafayette, Colorado
    Managing the IT department of the main city hospital including a team of four Desktop Technicians.• Successfully supported Good Sam through the Covid-19 Pandemic and the high priority projects to virtualize patient care.• Main site contact for capital construction projects and technical department upgrades. • Executive support contact for the C-Suite leadership team requiring efficient support in a fast pace environment.• Responsible for purchasing all needed PC equipment and managing monthly IT budget.
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  • Western Union
    Global Operations Manager
    Western Union Mar 2016 - Mar 2019
    Denver, Co
    Managed and led diverse global projects, including sunsetting obsolete applications, upgrading products to the latest technology standards, harden systems against fraud or vulnerabilities.• Directed the Western Union Global PCI Compliance requirement, worth $4.5 billion in revenue risk, to ensure all agents are TLS 1.2 compliant.• Oversaw the global escalated ticket list, requiring priority development support to help expedite resolution.• Managed critical issues for top global clients when regular support teams were unable to resolve or issues required development.• Globally communicated updates, enhancements, training and requirement documents about our software or applications. • Connected and led cross functional team meetings in order to expose issues, prioritize business needs, or development requirements.
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  • Western Union
    Sr. Operations Analyst
    Western Union Mar 2013 - Mar 2016
    Dever
    • Main technical contact for all networking, security, hardware, and software issues related to regional/strategic accounts.• Implemented integrated software applications and managed top client on-boarding.• Managed critical application outage calls in order to assemble proper cross-functional teams needed for troubleshooting and resolution.• Conducted on-site customer visits to facilitate troubleshooting sessions or supervise the implementation process.
  • Western Union
    Operations Analyst
    Western Union Jul 2010 - Mar 2013
    Denver
    • Tested software upgrades, managed WU PC’s, communicated business needs for North American accounts.• Coordinated POS certification testing, supported development of new images and devices for Western Union owned PC’s supplied to 1000’s of customers in the field. • Worked with Account Managers on implementing software upgrades or requirements• Supported application development teams in certifying software upgrades, replicating critical issues, and performing root cause analysis.
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  • Ibm
    Deskside Support
    Ibm Feb 2009 - Feb 2010
    Boulder, Co
    • Supported 7,000 users at the Boulder campus, as one of two on-site Technicians. • Researched and drafted knowledge database documents, which were subsequently published to the global IBM Deskside Support website. • Personalized Deskside Support to executive and upper management.• Other duties included software installations, upgrades, re-imaging, troubleshooting and virus removal, requiring hardware testing and re-installation of failed components.
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  • Career Connection Inc. (Cci)
    Contract Supervisor
    Career Connection Inc. (Cci) Feb 2006 - Feb 2009
    Boulder, Co
    • Supervised 70 contract employees, who provided technical support for IBM’s corporate partners.• Conducted screening, interviewing, and hiring of qualified candidates.• Reported monthly metrics to account leads in order to meet support desk service levels.• Resolved escalated IT issues for the technical support representatives.• Managed employee issues, promotions and disciplinary action.
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Michael Campanelli Skills

Management Certification Testing Business Managment Troubleshooting Product Managment Operations Managment Crisis Management Hardware Testing Desktop Application Support Software Implementation Technical Support Implementation Methodology Account Managment Operations Operational Strategy

Michael Campanelli Education Details

  • The Pensylvania State University
    The Pensylvania State University
    Managment Science And Information Systems(Ms&Is)

Frequently Asked Questions about Michael Campanelli

What company does Michael Campanelli work for?

Michael Campanelli works for Intermountain Health

What is Michael Campanelli's role at the current company?

Michael Campanelli's current role is Manager - Information Technology.

What is Michael Campanelli's email address?

Michael Campanelli's email address is mi****@****ion.com

What schools did Michael Campanelli attend?

Michael Campanelli attended The Pensylvania State University.

What are some of Michael Campanelli's interests?

Michael Campanelli has interest in Home Improvement, Home Decoration, Reading.

What skills is Michael Campanelli known for?

Michael Campanelli has skills like Management, Certification Testing, Business Managment, Troubleshooting, Product Managment, Operations Managment, Crisis Management, Hardware Testing, Desktop Application Support, Software Implementation, Technical Support, Implementation Methodology.

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