With over fifteen years of experience in sales and business development, I am a passionate and driven professional who thrives on building strong customer relationships and delivering results. As a Business Development Manager at Coldshield Northern Pty Ltd, I work with a diverse range of clients across various industries, offering them innovative and tailored solutions for their customised doorway and access needs.. I leverage my expertise in customer relationship management (CRM) to identify and pursue new opportunities, generate leads, negotiate contracts, and close deals. I also use my communication and team leadership skills to collaborate with internal and external stakeholders, provide excellent customer service, and manage projects effectively. Previously, I was a Regional Sales Manager at Flick Anticimex, where I oversaw the sales operations and performance of a team of 10 sales professionals, covering a large territory in Queensland . I was responsible for setting and achieving sales targets, coaching and mentoring staff, implementing sales strategies, and ensuring customer satisfaction. I have a background in vocational rehabilitation counseling which gives me a unique perspective and understanding of the needs and challenges of different customers and markets. I am motivated by the mission of Coldshield to help businesses reduce their environmental impact and save costs through their innovative products and services. I am always eager to learn new skills, expand my network, and contribute to the growth and success of the company.