Led cross-functional teams in developing advanced cloud storage solutions and modernization projects, leveraging AWS, API migration, AI/ML, and cybersecurity implementations. Implemented CI/CD practices, reducing product release times by 30%. Collaborated with senior management to establish product vision based on user research and market analysis, resulting in a 20% increase in Net Promoter Scores. Demonstrated strong leadership and communication skills, effectively engaging stakeholders to achieve $9M in annual savings while ensuring compliance with regulatory requirements.• Led a REST API modernization program that involved migrating on-prem resources to AWS and updating 60+ applications, resulting in $3M annual savings.• Managed a project that created AI algorithms and ML models that improved storage utilization by 15%. The project required the creation of an AI data governance framework and the establishment of data retention policies.• Facilitated the migration of 1,000+ SQL databases from 2012 to 2019, decreasing support costs by $6M annually.• Oversaw the implementation of CI/CD practices that improved product releases by 30% and increased Net Promoter Scores by 20%.• Created a Change Management process and a Design Governance Board that set quality standards, established code review processes, and ensured new features aligned with the strategic business goals, improving customer satisfaction by 25% and decreasing support call volumes by 20%.• Defined project scope, implementation plans, budgets, execution, and task management using Agile, MS Project, Jira, and Azure DevOps while effectively utilizing various Software Packages.• Conducted client meetings to negotiate proposals for project expansions and establish strategic relationships, showcasing strong written and communication abilities.

• Led a team of software engineers experienced with Intel/AMD server architecture and firmware development that collaborated with ProLiant, Apollo, Synergy product teams, and peripheral device makers to create and enhance Active Health System - an innovative server diagnostics tool.• Active Health System utilized big data applications to collect and analyze over 300GB of diagnostic data daily from 5,000 users, boosting troubleshooting accuracy. Gained deep expertise in system-level server technologies.• Developed computer-based training and lectures to upskill support teams on using Active Health System effectively for improved diagnostic precision.• Maintained close partnerships with product management, engineering, and customer service teams. Leveraged diagnostic data analysis and customer feedback to proactively identify product enhancements. Collaborated with product marketing on user education campaigns for self-troubleshooting.

• Led 4 program managers overseeing the end-to-end lifecycle of firmware, driver, and utility development.• Built highly collaborative relationships with executive leadership, product management, and technologists to develop project risk mitigation plans while managing customer escalations.• Prioritized field issues and improved product quality by collaborating with customer support teams.• Forecasted requirements leveraging insights from sales, marketing, and emerging technologies.• Reduced costs and improved efficiency of ordering/delivery by partnering across product development, supply chain, and manufacturing.• Maintained new development and maintenance releases using risk analysis and mitigation planning.

• Responsible for the development, qualification, and lifecycle activities of 10 different storage-related products for HPE ProLiant systems.• Oversaw the collection and prioritization of customer requirements. This required working with team members in the US, India, and Asia to develop project plans, assess and mitigate risk, and meet with various business leaders to report status and evaluate lifecycle performance metrics (financial, customer satisfaction, and product quality).• Responsible for a variety of process improvements which improved efficiencies in program execution, risk monitoring, and progress reporting.

Led the creation of test plans and the development of tools that ensured ProLiant storage options met quality requirements for hardware, firmware, drivers, and operating systems (Windows, Linux, & Netware).