Campbell Smith Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Responsible for pipeline quality of Managed Services, which is driven by a thorough and robust qualification process that is focused on the delivery of the Clients Business outcomes, utilising the outstanding portfolio of services of the NTT Group.

Fleet, England, United Kingdom

Leader for the UK Bid Management team for NTT UK Ltd, formerly Dimension Data UK. Responsibilities included leading the team in the delivery of all bids for the UK business, with full sale cycle coverage from deal initiation to closure.Implemented a new and more rigorous approach to deal qualification, which helped to drive a significant improvement in win.

London And South East

• A successful IT and Managed Digital Services Director actively looking for interim or permanent roles.
• Extensive experience in Sales, Sales Strategy, Pre Sales, Sales Support and Sales Operations
• Full life-cycle experience as COO, Account Director from Start Up through Transition and Digital Transformation and into Account Growth, Renewal and Expansion
• Focus always on the achievement of client business success by ensuring Programmes of work understand and deliver the expected business outcomes, managed through thorough and effective Stakeholder Management
• Experience working on UK, European and Global business in both Commercial and Public Sector
• Coaching and mentoring of IT Executives

Reading, United Kingdom

• Led the Change Programme and the Implementation of Account Growth Strategies for strategic accounts. This led to significant increase in add on business and significantly increased client retention on projects
• Established new business with Thames Water supporting their Digital Transformation Change Program and improved the relationship at Walgreens Boots Alliance (WBA) by enabling them to significantly de-risk their major.
• Coached and mentored Netcompany Account Directors into developing wider relationships within their client organisations by focusing them on understanding better their clients business challenges

Bracknell

• Team Management of 15 senior level direct reports and 100+ indirect reports with primary accountability for the largest and most complex deals:o New clients including Oslo Health, BASF, Deutche Bank and TNTo Renewals.
• Accountable for all deals designated as strategic deals, running 25 concurrently
• Managed the alliance, strategic partner and system integration partners
• Coached and mentored regional sales support leaders
• Implemented an improved e-2-e sales support from business development to handover to delivery with an improved focus on deal qualification, shaping and internal sales governance

Bracknell

• Led the sales interface which enabled pro-active engagement of T&T in early stages of deal cycle leading to improved deal qualification and client engagement
• Developed and implemented a new modular approach to solution strategy for transition and transformation which focused on a faster return on investment for the client, with reduced risk, which enabled T&T to be viewed.

Corsham

• ATLAS is a consortium of business partners and vendors led by HP Enterprise, to develop, integrate and maintain the DII Infrastructure for UK MOD with over 300,000 users and annual revenues in excess of $1bnChief.
• Held operational responsibility for the service and programme delivery and business management with annual revenues in excess of $1bn
• Implemented an ITIL based operating model to integrate ATLAS and MoD organisations supporting an overall cost reduction of 20% aligned to government spending reviews
• Delivered the Release 2 Applications Programme which doubled the available functionality

Bracknell

• Led and delivered the start-up of the Aviva, Sony and Robeco accounts
• Led the overall Transition & Digital Transformation strategy including account business management function
• Coached and mentored the Account Executive and Client Delivery Director during pursuit, into the account start up and delivery
• Established and developed the account business planning, business development and governance activities

Uxbridge

• Led all aspects of the sales support for UK & Ireland and exceeded targets
• Implemented a new revenue sales support organisation focusing on the SMEs
• Developed the skill levels and experience on existing accounts to improve account growth

Sunbury

• Led the growth and development of the BP business globally
• Established and delivered a 3-year business plan that transformed relationship
• Won global desktop contract worth over $350m
• Grew the business from $55m to in excess of $100m in less than 9 months
• Developed and implemented a new service support model to drive 35% from base costs

Uxbridge

Responsible for a cluster of clients across EMEA including MCI, Sabre, American Airlines, US Airways, Bechtel, Sun Microsystems, Aspect Communications, Boarx, 3COM and HDS. Annual revenues ranging from $1m to $20m.

Trollhattan, Sweden

I was responsible for business development, ongoing support and maintenance and growth for the Saab Automobile Sales and Aftersales Business unit globally. Annual revenues of $45m

Marlow

Glasgow, United Kingdom

Bsc (Hons), Mathematics

Activities and Societies: Played rugby for Morgan Academy FPs as well as University rugby team

Bsc, Mathematical Sciences

Activities and Societies: Played rugby at Aberdeen GSFP as well as University rugby team