Kevin Campbell Email and Phone Number
Kevin Campbell work email
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Kevin Campbell personal email
🚀 Results-driven Senior Consultant | Product & Program Management 🚀Passionate about delivering exceptional user experiences and driving transformative change through innovative technology solutions.🔹 Senior Consultant at Deloitte Digital | Agile Project Management | Product Management Roadmaps | Client Service Delivery 🔹 🔸 Proven track record in overseeing service delivery operations across retail e-commerce, hospitality, media, telecommunications, transportation, and public service sectors. 🔸 Specialize in defining and executing product management roadmaps, coordinating agile development, and exceeding enhancement targets. 🔸 Successfully managed projects spanning global internal, external, and vendor teams, supporting significant new project sales.💼 Previous Experience 💼🍷 Food & Beverage Manager & Sommelier at Mission Hill Family Estate Winery | Assistant Outlet Manager at Fairmont Banff Springs 🍷 🔸 Orchestrated high-profile visitor experiences, managing teams to deliver luxury hospitality services. 🔸 Liaised with stakeholders including security and administrative teams for VIP guests.📚 Education & Certifications 📚 🎓 MBA, Digital Transformation & Consulting | Smith School of Business, Queen's University 🎓 BCom, Minor in Psychology | Ted Rogers School of Management, Ryerson University 🏆 Certified SAFe 5 Scrum Master | ITIL 4 IT Service Management | Microsoft Azure | Amazon Web Services | Salesforce 🏆 🛠️ Adobe Experience Manager | Microsoft Azure | Amazon Web Services | Salesforce Marketing Cloud | Salesforce Service Cloud 🛠️ 🎨 Additional Skills: User Experience (UX) Design | BrainStation Certificate Program 🎨Let's connect and explore opportunities to drive innovation and exceed expectations together! 🔗
Deloitte Digital
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Senior Consultant, Customer And MarketingDeloitte Digital Jun 2022 - PresentUsa, Us• Leading & directing program delivery operations for a high-profile retail eCommerce client, overseeing 9 technical streams (inc. Microsoft Azure and Salesforce) as the primary point of escalation, ensuring successful project completion and client satisfaction• Spearheading product management & new feature development, employing agile methodologies to coordinate seamless delivery across cross-functional teams, resulting in timely launch of innovative solutions & exceeding client expectations• Implementing and managing a program leveraging Generative AI and Robotic Process Automation (RPA) technologies to drive continuous improvements, resulting in automation of manual processes, substantial time savings, and significant cost reduction through strategic investments• Cultivating & nurturing strong client relationships, proactively identifying growth opportunities and supporting over $50 million in new project revenue, and recognized with three prestigious Deloitte Gold Dot awards for outstanding client service
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Consultant, Cloud EngineeringDeloitte Digital Apr 2021 - Jun 2022Usa, Us• Performed scrum master duties, managing capacity & prioritization of 7 technical streams totaling 40 developers and testers to deliver business-driven technical enhancements for a client in the retail industry• Managed a tier-one vendor relationship as a functional stream lead & incident manager, tasked with triage and resolution of business-critical incidents for a high-volume eCommerce solution• Supported and executing the client's product management roadmap, tasked with coordinating agile development & delivery between multiple internal, external, and vendor technical streams, all while championing the end-user as the "North Star"• Coordinated a series of deployments with duties including oversight of design, stakeholder collaboration & alignment, and change management protocols
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Mba Strategy ConsultantHfx Wanderers Fc Jan 2020 - Jan 2021Halifax, Nova Scotia, Ca• Created a fan experience strategy for a professional soccer team that was seeking to increase fan intimacy during the COVID-19 disruption, and reimagine the stadium experience upon return to normal business operations• Supported the digital launch strategy of The Island Games, a closed-door tournament in Prince Edward Island that marked the return of the Canadian Premier League post-pandemic, along with streaming partnership with OneSoccer -
Management Consultant / PrincipalCampbell Consultancy Services Jan 2019 - Jan 2021Toronto, Ontario, Ca• Collaborated with a client in the Hospitality Industry to achieve sustainable revenue enhancement, and achieved a 10% revenue improvement since late-2019 as a result of improved menu mix, targeted marketing strategies, and staff upselling training• Developed creative insights toward service improvement and process redesign, with the client reporting a Google rating improvement in 2019 from 3.6 to 4.3 (out of 5)• Lead analyses of the client’s immediate competitive set, which recently identified an opportunity for differentiation through the offering of a curated beverage program paired with a customer engagement social media strategy -
Venture Capital Analyst, Tri-Colour Venture FundSmith School Of Business At Queen'S University Jan 2020 - Dec 2020Kingston, Ontario, Ca• Conducted comprehensive due diligence on early-stage companies, culminating in the development of a $150,000 investment proposal presented to the Tri-Colour Venture Fund board. -
Project Manager, Smith Digital Advisory TeamSmith School Of Business At Queen'S University Jan 2020 - Dec 2020Kingston, Ontario, Ca• Reimagined the MBA productivity stack with the goal of improving team collaboration in a hybrid in-person/virtual learning environment through the implementation of powerful digital tools including MURAL, Canva, Notion, Adobe XD, and Slack
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Mba Strategy Consultant, Conflict Analytics LabSmith School Of Business At Queen'S University Jan 2020 - Dec 2020Kingston, Ontario, Ca
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Food And Beverage ManagerMission Hill Family Estate Winery Mar 2016 - Feb 2017West Kelowna, British Columbia, Ca• Led 3 teams as Department Head of the Terrace Restaurant, Private Events, and Catering Operations• Developed leadership skills as a result of managing a team of 75 colleagues & 5 management direct reports, providing coaching, professional development opportunities, and daily support• Oversaw a team dedicated to high-profile visitor experience, and liaised directly with stakeholders such as the security and administrative teams for the Duke & Duchess of Cambridge and Canadian Prime Minister Justin Trudeau• Accountable for departmental budgetary planning and execution, in addition to food & labour cost targets for the financial year -
Assistant Outlet Manager (Bow Valley Grill)The Fairmont Banff Springs Jun 2013 - Mar 2016Banff, Alberta, Ca• Operated the Bow Valley Grill, an all-day dining outlet that exceeded 1,000 covers per day during peak season.• Coached a team of approximately 70 colleagues and 2 supervisory direct reports, achieving departmental Colleague Engagement Survey results that scored top 10% company-wide in 2015• Recruited approximately 50 new seasonal staff per year to support a highly variable business and achieved a 100% retention rate in 2014 and 2015• Executed the digital transformation of the Bow Valley Grill from a “pencil and paper” reservation system to full implementation of OpenTable, resulting in improved communication between the front-of-house and back-of-house teams• Spearheaded hotel-wide environmental initiatives as Co-Chair of the Sustainability Committee in Banff National Park• Conducted financial forecasting and commentary based on business performance.• Exceed expectations by creating meaningful value and unique experiences for guests of the Fairmont Banff Springs.• Completed Fairmont's Food & Beverage Essential Manager program - Three courses focusing upon Marketing, Operations Management & Business Profitability.• Leader Of The Month Nominee (August 2015).
Kevin Campbell Skills
Kevin Campbell Education Details
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Smith School Of Business At Queen'S UniversityMaster Of Business Administration - Mba -
Ryerson UniversityBachelor Of Commerce - Bcomm
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Aalto UniversityDigital Business Masterclass
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BrainstationUser Experience (Ux) Design
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Cornell UniversityRevenue Management Certificate
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Wine & Spirit Education TrustWine Steward/Sommelier
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George Brown CollegeFood & Beverage Management
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Wilfrid Laurier UniversityFilm Studies & Communications
Frequently Asked Questions about Kevin Campbell
What company does Kevin Campbell work for?
Kevin Campbell works for Deloitte Digital
What is Kevin Campbell's role at the current company?
Kevin Campbell's current role is Senior Consultant @ Deloitte Digital | Leading Agile Program & Project Operations | Product Development & Delivery | Digital Strategy & Implementation.
What is Kevin Campbell's email address?
Kevin Campbell's email address is ke****@****itte.ca
What schools did Kevin Campbell attend?
Kevin Campbell attended Smith School Of Business At Queen's University, Ryerson University, Aalto University, Brainstation, Cornell University, Wine & Spirit Education Trust, George Brown College, Wilfrid Laurier University.
What skills is Kevin Campbell known for?
Kevin Campbell has skills like Food And Beverage, Hospitality Industry, Restaurants, Hospitality, Restaurant Management, Hospitality Management, Food, Micros, Wine, Fine Dining, Hotel Management, Microsoft Office.
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