Joseph Campo (Mba) Email & Phone Number

Louisville, Ky, Us

Kentuxican Bourbon hot sauce

Louisville, Kentucky, Us

• Nucleus Product Owner, driving a cross-functional team of 6 engineers in the development and delivery of the Nucleus product.• Defined and prioritized product features and requirements based on market analysis and customer feedback.• Acted as a bridge between stakeholders and the development team, ensuring clear communication and alignment of goals.• Successfully delivered multiple product releases, meeting tight deadlines and exceeding customer expectations.• Implemented Agile methodologies, fostering a collaborative and iterative development environment.• Conducted regular sprint planning, backlog grooming, and retrospective meetings to optimize team efficiency.• Established a product roadmap outlining strategic initiatives and milestones for Nucleus's future development.• Collaborated with UX/UI designers to enhance the product's user experience and overall design.• Monitored key performance indicators, analyzed user data, and implemented data-driven improvements.• Proactively addressed challenges and facilitated problem-solving within the team to ensure project success.

Louisville, Kentucky, Us

• Leads a (team of 4 people) of Analysts, and Specialists growing them into next level positions. Supporting all 8 Areas in the Resolutions Division.• Supports operational efficiencies, associate engagement, and health outcomes for members by delivering workforce management practices and processes. (Schedules, cost, efficiencies).• Utilization of advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity, and human resource compliance).• Achieved a $1.7M savings and identified other costs saving opportunities through quality and performance measurements.• Awareness of Project Management allowed the running of cost benefit analysis to establish meaningful workforce management interventions.

Louisville, Kentucky, Us

• Analyze, create, improve, and implement new clinical quality assurance processes across various functional areas of Humana, evaluating the effects of those process changes by quantitatively and qualitatively measuring them against internal and external benchmarks.• Apply project management methodology during all phases of the project cycle, with responsibilities including project design, scope management, cost control, and both quality and performance reporting.• Created detailed project design documents and task-level project plans to organize cross-functional teams.• Partnered closely with other members of functional project teams to define business requirements. Leading a high visibility/strategic Specialty Atlas Project that drives savings of $19M per year for Humana.• Prepared and presented cost-benefit analysis and process improvement plans for teams across our organization.• Supported the 2014 - 2017 IT project investment of $12M across Humana Pharmacy.

Austin, Texas, Us

• Manages HP Operations focusing on Customer Support and P&L profitability leading a multidisciplinary team of 13 associates engaging on Spare parts distribution, Defective Parts Screening and Warranty Redemption and Repair.• Responsible for QBR management, cost reduction and monthly pricing reviews thru key metric administration, clear escalation processes and Kaizen continuous improvement activities including weekly management Gemba walk.• IT, Finance, Engineering and Quality escalation manager, contributing to timely resolution of critical performance metrics by engaging the right support thru collaboration and teamwork across companies.• Works directly with Site Leadership and Global Account Management team on key customer and lean improvement initiatives engaging in NRE opportunities and cost avoidance initiatives.• Mapped customer’s quarterly expectation scorecard to company’s key metric performance survey facilitating open dialogue and communication in areas of improvement and contentment, resulting in a systematic improvement.• NPI engagement thru planning and procurement expertise meeting Levels of Availability (LOA) ensuing in new business awards to our site bringing additional revenue opportunities.

Westminster, Co, Us

• SharePoint development manager, weekly communication tool for internal and external customers.• Challenging NRE negotiations, we set tangible goals and drive towards getting the "numbers" back on your bottom line before your quarter ends.• Manages New Product Introductions thru Project Management fundamentals (schedule, cost, resource management, engineering change controls, risk management, SWOT, Porter’s Five Forces) working towards OTD and ramp achievement.• Process Improvement, using the Kaizen approach. • lean initiatives, thinking lean.• Partnership development, partnering with English and Spanish speaking individuals especially for NAFTA business based companies.

Westminster, Co, Us

• Implemented the Save-O-Meter concept saving $1.7M in 2008 by cost reduction and cost avoidance, representing over 5% in expense reduction. • Designed supply chain’s 2008 QBR calendar managing the top 10 partners. Driving the annual goals thru negotiating 3% cost reduction, 98% on time delivery and Quality of our products. • Implemented the Balanced Scorecard approach amongst the Supply Chain team (leading 6 people). Designating a “top 5” priority list to each staff member aligning objectives from top to bottom. • Used Kaizen experience to implement a RMA process which reduced financial exposure from $400K to $10K in 3 weeks, reducing cycle time from 6+ months to 1 week. Teamed with Engineering, Quality, Finance and Asset Management to make this a flawless weekly process. • Transfer lead Program Manager for our largest data collector platform NOMAD. Aligned resources using our “Ramp and Roll” strategy and transferred business to a low cost region. Realizing savings of $1.4M in 2009. • Acted as one of two Lean leaders within the organization.

Westminster, Co, Us

· Collaborates closely with R&D, manufacturing, quality, procurement and management developing a business relationship with a range of external vendors and contract manufacturers.· Lead the Operational Engineering weekly review with Solectron, interacting with diversely skilled teams driving technical leadership in Trimble.· Coordinates new product introductions and product improvements with change management strategies using Poke-Yoke oriented criteria. Contributing to successful engagement on Eagle, Econ and other projects such as supply chain issues and RMAs.· As a Consultant; contributes to tactical and strategically business improvements, process implementations and the introduction of business metrics for TDS such as cost analysis and the balanced scorecard measuring concept.

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· Manages Lucent account for telephony system boards with annual turnover of $80M. Coordinates a multi-skill team of 6 associates exceeding customer requirements as well as increasing P&L profitability.· Designs customer expectation package with key clients and the new product introduction team. Resulting in a clear guide for new customer business facilitating the engagement phase.· Direct interface with global account managers, advising on new contract development. Enhancing ability to early track pitfalls on the overall quoting and long-term business process.· Acts as Kaizen leader of a 15-member team resulting in savings of 16% of shop floor space as part of the continuous improvement methodology.

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· Identified and initiated business relationships, resulting in the introduction of new accounts to Guadalajara's site business portfolio such as: WhereNet, Hughes, Nortel Networks, AMD, Airspan, and Tripod Data Systems. The new businesses contributed an additional turnover of $140M.· Formulated a robust process to transfer all business and technical information to a specific business unit once a project was stabilized, creating a seamless transfer technique between the new product introduction team and the customer focus team. Enhanced customer satisfaction by 30%.· Championed the business development department efforts towards the integration of the site business process handbook for the Mexican national quality award prize.

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• Managed the end of life of HP printer platforms, which had an annual turnover of $180M. Closed all legal, traffic, excess material, and non-recurrent expense activities. Negotiated a one time charge of $1M as part of the end of life price adjustment and recovered over $1.7M of outstanding expenses. • Formulated an automated process to administer the return of product failures to the market; reducing inventory of $1.2M in 60 days. All site Program managers were part of the process. • Responsible for profit and loss stability and growth of the Compaq project, contributing site revenue of $80M to annual turnover. • Award received for collecting $2M+ account receivable debt from Hewlett Packard Financial Centre after an 18-month negotiation process.

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• Managed the end of life of the quick tape operation project, HP-QTO Loveland, Colorado. Resulted in a negotiation of $4.2M in supply chain liabilities, which the customer had to buy back. Profit and loss responsibility for Sherwood printer platform, total annum HP turnover $120M. • Contributed to develop a tool to manage weekly demand control. The forecast acceptance process (FAP) in now a tool that is used worldwide in Solectron. Reduced inventory levels by 20% and improved weekly customer satisfaction index by more than 10%. • Negotiated an account receivable past due balance with Hewlett Packard Financial Centre in Colorado Springs. Aligned a process to correct invoice generated problems as an initial result.

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• Contributed through communication skills to expansion of key platforms to enhance revenue from $30M to $90M per annum. • Negotiated extraordinary expenses with customer. Received the first company award for the collection of $0.7M of obsolete material. • Led weekly teleconference of raw material and finished goods deliveries between HP and SLR Brazil, helping their business start up and boosting their revenue by 25%.

Mba, Management

Ba, International Commerce

Master Of Business Administration - Mba, Business Administration And Management, General