View more of my work on my IG @heycamshea

I have 8 years of Social Media content creation, marketing, research & strategy experience. I currently run 2 Instagram accounts of my own. I had youtube channel I actively posted on for 5 years. I studied my analytics and learned more about how to use them to better my content and grow. I experimented with different kinds of content and consistently posted. A few years ago I decided to stop posting actively on Youtube to focus on other priorities.I now focus on growing my other social media platforms such as Instagram & Tiktok. I also have extensive experience on these platforms particularly Instagram. I have also studied my analytics and used them to analyze my content & growth strategy. I am constantly adjusting to the new updates & trends.I have experience in video editing, photo editing, brand deals, outreach, hashtag research, etc.

- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.- Communicated with clients and customers to gather, provide and share updated information on products and services.- Trained new hires in upselling skills and customer interactions to insure an effective and friendly customer service deliver.- Met daily up selling quotas on a constant basis.- Insured every photograph was up to par with company standards before dismissing customers for a satisfactory and professional experience.- Insured studio supplies were fully stocked on a daily basis, informing management of any supplies that needed to be ordered.- De-escalated situations among guests and photographers and insured guest needs where met while maintaining company policies.- Maintained a safe work environment by ensuring props and equipment were properly stored and sanitized.