Regional Sales Manager
CurrentKey Achievements:*When I started working at Crystal, we hadn’t had any project in Istanbul and Marmara Region. Within 10 years, me and my team accomplished many big projects for well-known brands and increased our company’s brand awareness and brand value in this competitive market. Due to the high customer satisfaction rates we achieve, our portfolio keeps growing. •I manage projects starting from the design & planning phase until the delivery of the projects. This process can take up to 6 months for big projects. Currently I am leading 2 mega projects with around 1M € total budget.•I give consultancy service to some clients; design kitchens & general architecture and select necessary equipment for hotel projects. Some of the projects that I contributed in both designing and managing are NG Sapanca Enjoy Hotel, Sheraton Istanbul City Hotel, Steigenberger and Port Bosphorus Hotel. •Leading a team of 5. Setting their KPIs, tracking their performance and helping them achieve their goals by supporting and training them in the areas needed. Defining the duties and targets of the sales and after-sales teams.•Managing related operations and tracking the budget to ensure that projects finish in time, up to the highest standards and within the predetermined budget.•Building rapports with clients, setting contract conditions to optimize both clients’ satisfaction and the company’s profit. Negotiating with parties and being the mediator when needed. •Gathering market intelligence to predict potential opportunities and threats and to define our sales strategies. Analysing data and reports, preparing reports and presenting to the top management.•Creating our business plan with the CEO, setting our goals, implementing our strategies. •Tracking changes in legislations and markets, foreseeing risks. •Visiting potential clients with my sales team to expand our portfolio. Visiting existing clients to ensure maximum customer satisfaction.
