As a dedicated Customer Experience Coordinator at AuBnB Pty Ltd, our team contributed to the successful lease-up of properties and maintained a remarkable 95% guest satisfaction rate. We harnessed trends in customer feedback to drive enhancements in service, underpinned by my ongoing master's studies in marketing at the University of Melbourne.With a foundation in finance from my Bachelor of Commerce, my approach melds analytical rigor with creative marketing strategies. My internships, including one at Grow Rich Marketing Pty Ltd, enabled the team to boost online engagement by 10%. I leverage project management and qualitative research skills to deliver results that align with organizational goals and customer expectations.