Candace Bell Email and Phone Number

Amazon Customer Services Representative – Tracker 4X4* Liaison for JIT (Just In Time) customer accounts on over the road shipments* Report, Track, and Create cases for over the road freight delivery* Map over the road transportation routes* Book customer freight and over the boarder crossing for Canada and Mexico* Made direct calls to drivers to gain knowledge of pick up, on time delivery, or delays* Received orders via EDI* Coordinate driver loadsCustomer Services Representative* Point of contact representative for 100 plus customer base* Handled high volume calls with in a call center environment* Ran service data for tracking over the road deliveries, delays, and pick up* Set appointments for pick up and deliver of freight* Maintain email data include: receiving tender for booking and appointment, order resolution, and tracking* Cross train employees with in different divisions* Dispatch loads as needed

* Data Entry of Medical Equipment claims* Scheduling Equipment Shipments* Customer Service of Insurance Claims on Equipment* Administrative duties included but were not limited to filing, scanning, following prescriptions documentation protocol.