My general duties can be summed up in a few words: I plan, direct, coordinate, and manage my staff and policies. All tasks that relate to the business and how the business is perceived by others are part of my core responsibilities. I oversee the daily operational activities, and coordinate the human and material resources of the practice. Regarding programs and employee policies, directors formulate policies and coordinate methods to ensure patient satisfaction. They set and meet financial goals, and strive to satisfy all federal and state laws and mandates.Skills and CharacteristicsI work with many different personality traits to help ensure that an individual accomplishes all goals, whether that is the Medical Assistant or Front Desk staff. I work hard at being a successful leader in this position and am well organized, open-minded, decisive, and flexible. I communicate with my team what daily tasks need to be accomplished, and lead others by example and direction. I have good writing skills and and extensive computer experience. I have developed my own KPI report in order to track our numbers and create goals for the future. I have gained knowledge in the medical practice, insurance and basic health-care industries.

Core duties and responsibilities include the following. Hires, trains and schedules all studio sales staff. Develop and review monthly goals with sales staff.Manages, develops and evaluates the performance of all OTF sales and training staff for ongoing success and future growth. Responsible for 30-60-90 and annual performance reviews.Conducts regular sales staff meetings and attends all required webinars and other requested corporate meetings.Manages client and staff concerns as well as the daily operations of a fast-paced fitness studio.Works directly with Head Trainer in increasing studio utilization and workout traffic.Executes company’s marketing and social media efforts to promote the studio and brand and insures that sales and training staff are effectively participating in marketing and social media.Holds staff meetings and trainings in order to ensure the success of the studio.Executes and coordinates company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach).Models all studio activities through self-involvement (lead by example).Manages disciplinary actions involving all OTF studio employees.Is responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll and facilities maintenance.Ensures Sales Associates are meeting or exceeding goals.

Principal Duties: Assistant General ManagerEnsure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and restaurant operations policies, procedures and practices.Supervise the day-to-day task assignments and performance for all associates.recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.Manage cash and lottery processes.Analyze results and trends and prepare action plans to leverage the store’s strengths and address areas of opportunity. Ensure the execution of all action plans.Build relationships with community partners to connect the store with its community. Ensure safety program execution and fulfill the store safety leader role.Principle Duties for the Advertising & MarketingI created a new website, taking and editing all photos for the website. I created all the flyers and marketing material that was used in house, using the program Microsoft Program Pages.

I manage and look for business for our company through events and social media. I manage all projects and develop news sales techniques. I assist with filming and editing our lastest videos for Travels Through Images.

I helped build this restaurant from the ground up, creating systems and design aspects of the restaurant. I was apart of major decisions for instance, creating a hiring system, which was used in the process of bringing in new staff. I created a training timeline as well as a manual for new hires once we opened. I created employee folders to organize their personal information being I-9’s, health and liquor cards and different forms of I.D. I helped customers plan events for our private dining room and created a packet that helped focus their decisions so we could give them the desired party they were looking for. I used excel to make employee spread sheets; schedules and inventory to better organize back of the house material. I did pay roll as well as accounts payable and inventory. I put together a binder that calculated labor versus dollars in order to appropriately staff for each day. I went to different businesses around the area advertising our take out options and created discount programs that would help bring in more customers. I set up meetings with management via outlook to discuss new creative plans to bring in more guests and work with our PR team regarding advertising ideas.

had a matrix-managed system that placed me working directly under five Creative Director Vice Presidents. In this organization I expedited the creative process for each client who included, Old Navy, Volkswagen, Microsoft and Best Buy. I managed schedules, coordinated both client and creative internal meetings, and directly participated in the development of multi-media advertising programs.