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Candace Leung is listed as Problem Solver | Software Expert | Lifelong Learner | Software Support Analyst at Strata Health Canada, a company with 78 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Candace Leung.
Candace Leung previously worked as Software Support Analyst at Strata Health Canada and Technical Specialist at Apple. Candace Leung holds Post-Graduate Certificate, Software Development from University Of Calgary.
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Since taking my first software course (Wordperfect!) right after graduating from university, I knew I had an aptitude for learning high-demand software platforms. As my career progressed from super-user to business analyst to software developer, I realized that I had a knack for explaining software jargon and concepts to business users in a way that was relevant and helpful to them. I take pride in helping internal and external clients be more effective in their jobs using software as a tool to facilitate the results that they need to serve their own clients.I have a strong aptitude for communication that facilitates positive working relationships within the organization and with external clients while being detail oriented and resourceful when resolving issues.I am skilled at managing multiple priorities and pivoting to focus on higher level issues as required. I excel at analyzing, categorizing and prioritizing customer issues, escalating as required to thoroughly resolve complex issues.I am passionate about problem solving and communicating issue resolution in a way that is understandable to clients and inclusive and respectful of their subject matter expertise, experience and working conditions.I have the proven ability to translate customer requirements into technical specifications for data analysis and reporting purposes, moving efficiently from requirements gathering to requirements analysis.
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Calgary, Alberta, Canada
Facilitated positive working relationships within the organization and with external stakeholders world-wide in order to identify and resolve issues in Strata Health’s solution suiteExcelled at analyzing, categorizing and prioritizing client issues, liaising with other internal teams as required to thoroughly resolve complex issuesProvided technical.
Calgary, Alberta, Canada
Maintained composure and customer focus while troubleshooting and resolving issues with mobile devices (iPhone, AirPods, iPad, AirTags, Apple Watch), accessories, and Apple servicesCompassionately communicated solution options to customers in a very active environmentLogged all customer support activities, including use of diagnostic software, in mobile.
Calgary, Alberta, Canada
Focused on student safety, supporting a respectful, caring and inclusive school environmentCommunicated effectively with students and staff to build rapport, ensuring tact, diplomacy and modeling of appropriate behaviour when problem solvingWorked collaboratively with peers and administration to provide effective and consistent supervisionRed Cross first.
Calgary, Alberta, Canada
Calgary, Alberta, Canada
Resolved second level support issues for ERP systemConducted extensive data analysis using SQL queries and Excel spreadsheetCompleted requirements analysis for downstream businessCoordinated implementation of new software functionality with IT and business usersPrepared training materials for new and updated functionality in ERP systemCoordinator updates.
Other employees you can reach at stratahealth.com. View company contacts for 78 employees →
Bronson Nolan
Colleague at Strata Health Canada
Calgary, Alberta, Canada, Canada
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Vanessa Ramoran
Colleague at Strata Health Canada
Calgary, Alberta, Canada, Canada
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RB
Ryan Booker
Colleague at Strata Health Canada
Calgary, Alberta, Canada, Canada
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AM
Andrew Marsh
Colleague at Strata Health Canada
Calgary, Alberta, Canada, Canada
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GA
Graeme Ahokas
Colleague at Strata Health Canada
Canada, Canada
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AL
Alice Luan
Colleague at Strata Health Canada
Toronto, Ontario, Canada, Canada
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KR
Kaitlin Roth
Colleague at Strata Health Canada
Greater Calgary Metropolitan Area, Canada
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KZ
Karina Zhang
Colleague at Strata Health Canada
Canada, Canada
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VO
Vuyokazi Oliphant
Colleague at Strata Health Canada
City Of Johannesburg, Gauteng, South Africa, South Africa
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BK
Brad Kroeger
Colleague at Strata Health Canada
Calgary, Alberta, Canada, Canada
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Quick answers generated from the profile data available on this page.
Candace Leung works for Strata Health Canada.
Candace Leung is listed as Problem Solver | Software Expert | Lifelong Learner | Software Support Analyst at Strata Health Canada.
Candace Leung is based in Calgary, Alberta, Canada while working with Strata Health Canada.
Candace Leung has worked for Strata Health Canada, Apple, Calgary Board Of Education, Alberta Health Services, and Self-Employed.
Candace Leung's colleagues at Strata Health Canada include Bronson Nolan, Vanessa Ramoran, Ryan Booker, Andrew Marsh, and Graeme Ahokas.
You can use AeroLeads to view verified contact signals for Candace Leung at Strata Health Canada, including work email, phone, and LinkedIn data when available.
Candace Leung holds Post-Graduate Certificate, Software Development from University Of Calgary.
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