Fvp - Project Management Service Leader
Current
Nov 2023 - Present
AeroLeads people directory · profile
Candace Moss Email & Phone Number
FVP - Project Management Service Leader
at
Bank of Central Florida
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
FVP - Project Management Service Leader
Location
Lakeland, Florida, United States
Company size
Who is Candace Moss? Overview
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Quick answer
Candace Moss is listed as FVP - Project Management Service Leader at Bank of Central Florida, a with 57 employees, based in Lakeland, Florida, United States. AeroLeads shows a matched LinkedIn profile for Candace Moss.
Candace Moss previously worked as Loan Servicing Manager at Agamerica Lending and Director Financial Servicing Operations at Marriott Vacations Worldwide. Candace Moss holds Master Of Business Administration - Mba, Finance And Management, 3.61 from University Of South Florida.
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Email format at Bank of Central Florida
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Bank of Central Florida
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Profile bio
About Candace Moss
Experienced Financial Servicing Operations Professional with over 20 years in the industry. Dynamic Leader with a proven track record of growing and developing successful associates and teams. Payments and Transaction Management Expert. SaaS Systems Administration. Data Querying, Reporting, Analysis and Advanced Excel. Engaged performer with a growth mindset and a MBA from the University of South Florida. Responsible | Effective Communicator | Learner | Achiever | Focused Email: candacesheamoss@gmail.comCORE COMPETENCIES:* Payment and Transaction management for large scale organization - 2 million payments annually * Accounts Receivable cash reconciliation - multi-currency* SaaS System Management and Administration* Successfully collaborate with peers, staff, vendors, and IT for projects and initiatives. * SIT and UAT Testing* Comprehension and experience with Credit Card Processors and Gateways* Financial transactions - Credit/Debit Cards, ACH, Lockbox, Bill Payor, Wires * Ensure Processes meet audit and regulatory requirements* Advanced Excel Skills - Pivot Tables and Complex Formulas* KPI Development, data queries, analysis and ad hoc reports * Experience with Cash Collections and Distribution to Multiple Investors* Continual Process Improvement Efficiencies* Cross-training, Business Continuity, and Staff Development* Job Aids and SOPs - Process and Procedures Documentation and Implementation* Goal-centric and Achievement oriented
Current workplace
Candace Moss's current company
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Bank Of Central Florida
12 roles
Candace Moss work experience
A career timeline built from the work history available for this profile.
Loan Servicing Manager
• Manage Servicing Operations Team for $2.5B Commercial Agricultural Lending Portfolio. Payments, Reconciliation, Onboarding, Modifications, Insurance Tracking, Real Estate Tax Monitoring • Partnered with peers and staff for Servicing System conversion.• Development and production of monthly KPI reporting, ad hoc reporting• Established process documentation and cross training of departmental tasks.• Process improvement, efficiencies development and implementation.
Jan 2022 - Aug 2023
Director Financial Servicing Operations
• Responsible for 34 associates across 5 process areas: Business Systems Support, Reconciliation/Audit, Research, Payment Processing, and Customer Service Administration• Oversite of AR for multi brand loan portfolios totaling $2.3B and global MVW Maintenance Fee portfolio totaling $1.5B annually, processing over 2 million payment transactions annually.• Ensured all processes and procedures met regulatory and audit compliance requirements.• Project Business Lead for new Loan… Show more • Responsible for 34 associates across 5 process areas: Business Systems Support, Reconciliation/Audit, Research, Payment Processing, and Customer Service Administration• Oversite of AR for multi brand loan portfolios totaling $2.3B and global MVW Maintenance Fee portfolio totaling $1.5B annually, processing over 2 million payment transactions annually.• Ensured all processes and procedures met regulatory and audit compliance requirements.• Project Business Lead for new Loan Servicing web platform and implementation of new credit card gateway processor.• Assisted with test cases, user acceptance testing, and enhancement & release implementation.• Successfully integrated Vistana and Hyatt loan servicing processes and teams post acquisition. Show less
Jun 2019 - Dec 2021
Sr. Manager - Portfolio Services
• Managed 18 associates across 4 process areas: Reconciliation, Research, Payment Processing and Customer Service Administration – Combined tasks and processes totaling over 260• Represented Portfolio Services for projects and initiatives, to ensure department interests are taken into account.• Drove teamwork, increased data integrity and process improvement efforts within department.
Jun 2012 - Jun 2019
Cash Processing And Reconciliation Manager
Nov 2009 - Jun 2012
Coa Reporting Analyst & Mf Research Manager
Jul 2008 - Nov 2009
Coa Reporting Analyst
Jun 2006 - Jul 2008
Rcc Financial Services Liaison
Aug 2005 - Jun 2006
Customer Service Representative
Sep 2004 - Aug 2005
Customer Service Teller/ Lending Assistant
Jones National Bank And Trust
Sep 2002 - Jul 2004
Drive Through Teller
Jun 2000 - Dec 2001
Teller/ Bookkeeper
May 1998 - Aug 1998
Team & coworkers
Colleagues at Bank of Central Florida
Other employees you can reach at bankofcentralflorida.com. View company contacts for 57 employees →
MS
Megan Sutherland
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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SB
Sarah Betzer
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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EE
Eilis Esquivel Enriquez
Colleague at Bank Of Central FloridaTampa, Florida, United States
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MP
Madeline Pochmara
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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DD
Danielle Dobbs
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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TH
Tiffany Harris
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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CF
Charity Franke
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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AB
Adrienne Bilodeau
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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RH
Randy Hollen
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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GR
Gloria Roberson
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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Megan Sutherland
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
SB
Sarah Betzer
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
EE
Eilis Esquivel Enriquez
Colleague at Bank Of Central FloridaTampa, Florida, United States
View →
MP
Madeline Pochmara
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
DD
Danielle Dobbs
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
TH
Tiffany Harris
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
CF
Charity Franke
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
AB
Adrienne Bilodeau
Colleague at Bank Of Central FloridaLakeland, Florida, United States
View →
RH
Randy Hollen
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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GR
Gloria Roberson
Colleague at Bank Of Central FloridaLakeland, Florida, United States
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2 education records
Candace Moss education
Master Of Business Administration - Mba, Finance And Management, 3.61
Bachelor Of Arts - Ba, Business Administration, Minor Accounting, 3.76
FAQ
Frequently asked questions about Candace Moss
Quick answers generated from the profile data available on this page.
What company does Candace Moss work for?
Candace Moss works for Bank of Central Florida.
What is Candace Moss's role at Bank of Central Florida?
Candace Moss is listed as FVP - Project Management Service Leader at Bank of Central Florida.
Where is Candace Moss based?
Candace Moss is based in Lakeland, Florida, United States while working with Bank of Central Florida.
What companies has Candace Moss worked for?
Candace Moss has worked for Bank Of Central Florida, Agamerica Lending, Marriott Vacations Worldwide, Marriott Vacations Worldwide Corporation, and Citrus & Chemical Bank.
Who are Candace Moss's colleagues at Bank of Central Florida?
Candace Moss's colleagues at Bank of Central Florida include Megan Sutherland, Sarah Betzer, Eilis Esquivel Enriquez, Madeline Pochmara, and Danielle Dobbs.
How can I contact Candace Moss?
You can use AeroLeads to view verified contact signals for Candace Moss at Bank of Central Florida, including work email, phone, and LinkedIn data when available.
What schools did Candace Moss attend?
Candace Moss holds Master Of Business Administration - Mba, Finance And Management, 3.61 from University Of South Florida.
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