- Responsible for inputting payments for tuition, fees, miscellaneous institutional/state/local revenue and refunds.- Use Datatel, Informer, and Document Imaging.- Build reports in Informer for reporting on student accounts, balances, holds, etc.- Construct and correspond with students via communication management.- Maintain records and collect payment for returned checks.- Maintain internal control records for cash boxes and all receipt books.- Order supplies for department.- Respond to calls, emails, etc. in regards to questions concerning students’ accounts.- Provide back up to Accounts Payable.- Notary Public.

Collections/Customer Service – (2008-2010)- Responsible for inputting payments for utilities, taxes, business license, beer and wine license, all other city departments’ payments.- Purchased supplies.- Responded to dozens of telephone calls per day from internal and external customers regarding property taxes, business license, and returned checks.- Created and updated files for debt setoff and business license.Administrative Receptionist - (2008)- Answered and transferred all calls for the City of Monroe- Input employees time cards into system. - Entered payments for customer service.- Managed purchase card statement. - Managed miscellaneous receivables and other code violations.- Set up reservations for Council Chambers and city vehicles.Internship – (2007-2008)- Maintained and updated business license database.- Input mail payments.