Candace J. Email & Phone Number

Houston, Tx, Us

United States

Houston, Texas, United States

Houston, Texas Area

COSCO SHIPPING, EXPORT VIP COORDINATOR - SPECIAL EQUIPMENT, HOUSTON, TX NOVEMBER 2018 - PRESENTDedicated VIP team member assisting customers’ with special requirements for in-depth export cargo that requires attention to detail, distinct attributes, and keen customer service. In addition to export customer service coordinator functions from initial roll, extra responsibilities now include: • OOG (Out of Gauge) cargo • Back- up Supervisor duties • Break Bulk Shipments• Train incoming and current staff members • Refrigerated Cargo• Exceed weekly KPI MetricsCUSTOMER SERVICE – DRY CARGO October 2017 – November 2018Provide primary customer support to internal and external customers in fast-paced environment for North American Operations Support Center for Ocean Carrier to assist customers in routing export goods out of the US. • Collaborating through port, terminals, and traffic coordinator to ensure that customer's good are processed thoroughly for proper export eliminating issues with customs, documents, and containers.• Liaised with customers, management, and sales team to understand customer needs and recommend appropriate solutions.• Evaluated account and service histories to identify trends• Answered constant flow of customer calls with up to 25 calls in queue per minute• Entered customer interaction details in inter-company to track requests• Assist in On-Board Training of New Employees

Houston, Texas

Perform logistical duties for Baker Hughes Inc. as determined by the scope of work with limited supervision. Duties include booking freight, provide documents such as bill of Lading, export documentation, as well as commercial Invoices while maintaining communication with internal clients, trucking companies, and personnel in the field. Ensure proper transit of oilfield equipment with minimal errors and corrective measures should an error occur. Review, analyze and decide safest, economical, and fastest transport of oilfield equipment to the field for projects. Input transactions and tool and Equipment movements into SAP operating system. Other responsibilities consist of but are not limited to ordering parts, inventory control, and placing supply orders to maintain stock of items needed by field crew

Humble

Coordinated Administration and Operation Procedures for Occidental Petroleum Project handling multiple shipments. • Created Material receipts within 24 hours of receiving the material, forwarding, copy to vendor so payment for services occurred.International cargo shipments, ensuring movements were conducted effectively and efficiently as measured by a series of key performance indicators requiring expected actions occurred within appropriate timeframes.Handled Ocean Export shipments, prepared export documentation, packed cargo for consolidation, prepared Ocean Bill of Ladings.Booked cargo with ocean carrier and dispatched for transportPrepared Commercial Invoices, Certificate of Origins, as well as Packing lists in MMS Record to accompany freight. Resolved OSD issues with cargo

United States

• Led weekly meetings, drafted and disseminated reports. • Coordinated Air, Ocean, and OTR export cargo from A to Z maintaining 15-20 shipments per day containing anywhere from 40 kilos to upwards of 200k+ kilos with air and ocean freight trucked from point of origin to domestic or international destinations.• Managed shipment schedules, maximizing productivity and cut costs.• Coordinated materials inventory management for shipped cargo, upcoming shipments, and discrepancies of all cargo. • Created material receipts and commercial Invoices in C2C system, allowing reconciliation and execution of commercial documents for over 1.5k+ shipments annually.

Bachelor’S Of Science, Multi/Interdisciplinary Studies, Senior

Activities and Societies: Alpha Kappa Alpha - Omicron Gamma Chapter

Associate’S Degree, Criminal Justice/Law Enforcement Administration, 3.7

-Graduated with honors