Director Of Community Services
Current- Provided daily oversight of 35 case managers, outreach workers, and student interns. Advised and mentored other programs and teams as a senior leader. Responsible for hiring, onboarding, performance evaluations, and.
- Spearheaded the creation of standard operating procedures for the Targeted Case Management Department. Overseeing the creation of several policies used to streamline processes.
- Played a key role in ensuring organizational compliance during the audits for three programs and HRSA recertification. Collaborated with internal teams to facilitate data collection, analysis, and documentation review..
- Successfully managed the renewal process for multiple grants, resulting in the acquisition of over $1 million in funding to sustain critical programs.
- Offered comprehensive clinical guidance and mentorship to team members, actively engaging in clinical staffing processes.
Oct 2023 - Present
