Director Of Community Services
Current• Provided daily oversight of 35 case managers, outreach workers, and student interns. Advised and mentored other programs and teams as a senior leader. Responsible for hiring, onboarding, performance evaluations, and training of team members. • Spearheaded the creation of standard operating procedures for the Targeted Case Management Department. Overseeing the creation of several policies used to streamline processes. • Played a key role in ensuring organizational compliance during the audits for three programs and HRSA recertification. Collaborated with internal teams to facilitate data collection, analysis, and documentation review. Reviewing program operations, financial records, and documentation to ensure adherence to regulatory requirements and organizational standards. • Successfully managed the renewal process for multiple grants, resulting in the acquisition of over $1 million in funding to sustain critical programs.• Offered comprehensive clinical guidance and mentorship to team members, actively engaging in clinical staffing processes.
