Candace Hatch Email & Phone Number

• Assigned 12-16 technicians• End to end support of a technician on site.• Coordinates all IT projects and ensures company resources are utilized appropriately. • Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. • Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. • Coordinates project activities and ensures all project phases are documented appropriately. • Responsible for getting the techs onsite to be set up for success, make sure they know what the scope of work is, and any other information they’ll need to know. • Once the hardware is installed properly, hand that information over to the NOC team. • Release the technician when the order is complete and close out the ticket.• Reporting and tracking milestones within Smart Sheets and ILEX ticketing software.

• Completed various projects to be ready for new implementation/migration from SAP to ECC.• Maintained and created ad hoc spreadsheets and reports for the Human Resource Department and Payroll Department. • Audited and maintained employee and contractor information via SAP.• Made changes to employee records via SAP.• Answered questions from employees and managers regarding changes to various leave balances.• Created and maintained SOP’s.• Onboarding and offboarding Contractors/3rd Party Consultants via ServiceNow tickets and SAP.• Assisted with meeting deadlines for payroll to include timesheet completion, reconciling payroll discrepancies, additional payment calculations, etc.

Denver, Colorado, Us

• Sourced and recruited using Indeed, ADP, and ZipRecruiter for various positions. • Posted jobs, pre-screened using video /virtual Microsoft Teams, and Zoom. • Scheduled interviews using Microsoft Teams, Zoom, and Calendly. • Completed offer letters, and monitored background checks and drug tests.• Assisted with onboarding new employees.• Provided guidance and education on policies and procedures.• Created and maintained SOP’s.• Created, modified, and formatted database reports for payroll, affirmative action, and benefits.• Assisted with meeting deadlines for payroll to include timesheet completion, reconciled payroll discrepancies, additional payment calculations, etc. using ADP.

Pensacola, Florida, Us

• Sourced and recruited using Indeed and ZipRecruiter for various positions. • Posted jobs, pre-screened using video /virtual Microsoft Teams, and Zoom. • Scheduled interviews using Microsoft Teams, Zoom, and Calendly. • Completed offer letters, and monitored background checks and drug tests.• Assisted with onboarding and offboarding employees.• Provided guidance and education on policies and procedures.• Created, modified, and formatted payroll, affirmative action, and benefits database reports.• Assisted with payroll using Ultimate UKG Pro

Mooresville, Nc, Us

• Promoted and maintained a positive, employee-oriented environment.• Coordinated selection and employment process including posting jobs, pre-screening, scheduling interviews, drug testing, and background checks using Brass Ring.• Scheduled, planned, and conducted new-hire orientation.• Ensured accurate completion of new-hire paperwork by entering new employee information into Kronos, Workday/MyHR, Genesis (POS), and E-verify. • Maintained a strong knowledge of all Employee Benefit plans including health and welfare, leave of absence, paid time off, and 401k plans.• Coordinated and conducted training regarding employee benefits and safety.• Assisted employees in completing benefits enrollment, change requests, and communicating benefits information.• Completed payroll functions such as processing weekly payroll, entering payroll changes, resolving discrepancies and making payroll corrections, entering paid time off, closing out payroll, and running reports.• Tracked and maintained employee attendance records in Kronos.• Updated and maintained employee payroll information, entering personnel changes in Kronos and Workday/MyHR. • Entered and updated store staffing schedules based on Assistant Store Manager's and Store Manager's request.• Monitored and tracked employee training, ensuring completion, accuracy, and maintenance of all training (Safety, DOT, Workers Comp) files. • Responded to employee inquiries and concerns while maintaining the confidentiality of sensitive information.• Assisted employees in completing and filing workers' compensation claims, and leaves of absence.• Ensured employees and managers understood and followed Lowe’s company and HR Policies and Procedures.• Maintained paper files which included Personnel files, Driver Qualification Files, and Employee Medical and Workers' Compensation Files.

Castle Rock, Co, Us

• Maintained effective communication between central office staff and warehouse staff. Developed and promoted good community relations among various district and community clientele.• Performed all orders, inventory, receiving, and issuing tasks.• Responsible for Production Management and daily Production Reports to ensure regulatory compliance, correct serving size, minimal waste, and theft control. • Monitored sales lines for customer control.• Maintained all kitchen financial records, including deposits, forms, and reports needed for the Colorado Department of Education.• Delegated assignments, and followed up to ensure all work was completed timely and efficiently to meet the labor budget. • Trained and developed kitchen staff. • Created and developed new training and revised existing material to enhance employee performance. • Delivered safety and HACCP training to all kitchen personnel. monitored safety and HACCP practices.• Maintained meals per labor hour to a Profit and Loss ratio to meet business requirements.• Maintained food costs to a Profit and Loss ratio to meet business requirements.• Maintained food inventory to a Profit and Loss ratio to meet business requirements.

• Created job descriptions.• Used social and professional networking sites to identify and source candidates.• Developed a pool of qualified candidates for each defined, approved requisition.• Researched and recommended new sources for active and passive candidate recruiting.• Posted job openings in advertisements with professional organizations, and Internet job boards• Interviewed candidates for each open position.• Efficiently and effectively fill open positions.• Conducted regular follow-ups with managers to determine the effectiveness of recruiting plans and implementation.• Coordinated college recruiting initiatives.• Attended career fairs for recruiting and company recognition.• Performed reference and background checks for potential employees.• Prepared and presented offer letters.• Managed all day-to-day applicant file recordkeeping.• Answered employee and applicant questions as needed.

• Recruited, interviewed, and hired staff.• Performed background checks and drug screening, employment verification, and reference checks.• Designed and implemented new hire processes and procedures.• Organized, prepared, and assisted in presenting hospital general orientation.• Maintained a strong knowledge of all Employee Benefit plans including health and welfare, leave of absence, paid time off, and 401k plans.• Organized open enrollment events. • Was responsible for monitoring monthly eligibility and processing qualified events. • Responsible for gathering and summarizing data from orientation and training and then inputting the data into various reports for the departments. • Arranged meetings, conferences, orientations, and training sessions. • Communicated the facility's mission, vision, and goals, as well as the focus statement of the department.• Trained administration, staff, and managers regarding departmental and hospital policy and procedures.• Developed and maintained departmental recordkeeping and filing systems.• Used advanced clerical skills, knowledge of office procedures, and independent judgment to design, prepare, and format technical reports.• Reconciled monthly insurance billings, and prepared check requests and purchase orders for processing payments.• Organized and participated in career fairs and employment booths.