Candace Matson

Candace Matson Email and Phone Number

Guest Experience Manager at Disney’s Polynesian Village Resort @ The Walt Disney Company
Orlando, FL, US
Candace Matson's Location
Greater Orlando, United States, United States
Candace Matson's Contact Details

Candace Matson personal email

n/a
About Candace Matson

I am an effective team member, self-motivated, goal oriented, driven, and determined professional with strong leadership skills, a positive attitude, and a proactive approach to problem solving. I take pride in being helpful to customers and coworkers, while being organized and paying attention to detail makes that possible.

Candace Matson's Current Company Details
The Walt Disney Company

The Walt Disney Company

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Guest Experience Manager at Disney’s Polynesian Village Resort
Orlando, FL, US
Website:
disneycareers.com
Employees:
177135
Candace Matson Work Experience Details
  • The Walt Disney Company
    The Walt Disney Company
    Orlando, Fl, Us
    View
  • The Walt Disney Company
    Guest Experience Manager
    The Walt Disney Company Jan 2018 - Present
    Burbank, Ca, Us
    View
  • The Walt Disney Company
    Guest Experience Management Intern
    The Walt Disney Company Feb 2017 - Jan 2018
    Burbank, Ca, Us
    Management Intern at Wilderness Lodge
    View
  • The Lodge At Spruce Peak
    Assistant Rooms Manager
    The Lodge At Spruce Peak Nov 2020 - May 2021
    Stowe, Vermont, Us
    View
  • Matson Alarm
    Customer Service
    Matson Alarm Jan 2014 - Aug 2016
    Fresno, California, Us
    • Acted as primary form of communication for incoming calls from customers and office technicians• Kept the work schedule of each technician and worked with them programming panels for customers’ homes• Assisted managers in other jobs around the office, including filing office documents, keeping inventory, sending letters to customers, and making sure all loose ends are tied• Managed customer inquiries and efficiently resolved customer issues
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  • Safeguard Security
    Dispatch
    Safeguard Security Feb 2012 - Aug 2012
    • Responded quickly and efficiently to incoming alarm signals• Managed and updated customer account information, open/close reports, and alarm activity• Responsible for resolving customer issues in a way that ensured total customer satisfaction• Stayed up to date on new and current technologies in the security industry in order to provide the best and most knowledgeable customer service• Dispatched emergency first responders, when necessary, to customer homes and businesses
  • Walt Disney World
    Attractions Operations
    Walt Disney World Aug 2011 - Jan 2012
    Lake Buena Vista, Florida, Us
    • Operated multiple attractions in the Magic Kingdom ensuring the efficiency of the rides, while also maintaining the safety of all guests• Managed crowd control during parades, fireworks, and other park shows as well as during the busy holiday season• Provided excellent on the spot customer service to help guests with directions, questions, and solve any other issues• Shared my Disney expertise with guests by helping them find hidden Mickeys and answering any other trivia questions • Worked with other Cast Members to make sure attractions were operating properly and efficiently
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Candace Matson Skills

Customer Service Customer Satisfaction Guest Service Management Organization Learning Quickly Multi Tasking Microsoft Office Communication Creative Problem Solving Positive Team Player Goal Oriented Team Leadership Alarm Monitoring Central Station Monitoring Phone Etiquette Public Speaking Critical Thinking Telephone Skills Facebook Highly Detail Oriented

Candace Matson Education Details

  • Swiss Hotel Management School
    Swiss Hotel Management School
    Hotel Operations Management
  • Arizona State University
    Arizona State University
    Communications

Frequently Asked Questions about Candace Matson

What company does Candace Matson work for?

Candace Matson works for The Walt Disney Company

What is Candace Matson's role at the current company?

Candace Matson's current role is Guest Experience Manager at Disney’s Polynesian Village Resort.

What is Candace Matson's email address?

Candace Matson's email address is ca****@****ers.com

What schools did Candace Matson attend?

Candace Matson attended Swiss Hotel Management School, Arizona State University.

What skills is Candace Matson known for?

Candace Matson has skills like Customer Service, Customer Satisfaction, Guest Service Management, Organization, Learning Quickly, Multi Tasking, Microsoft Office, Communication, Creative Problem Solving, Positive Team Player, Goal Oriented, Team Leadership.

Who are Candace Matson's colleagues?

Candace Matson's colleagues are Milagros Alonso D'apice, Lauren Kate Mcdonald, Ariana Aponte, Francesca Bosetti, Rishinder Dev Singh, Meriden Trapaga, Amy Lowney.

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