Candace Pavlas Email & Phone Number

Folsom, CA, US

Defining the role of the newly-created UX operations team. Focusing on capacity planning, process improvement, tool governance, and team ceremonies.

Folsom, CA, US

Worked for a team of UX writers, balancing project workloads, chipping away at roadblocks, championing processes, and fostering growth.Assisted a product organization with incorporation of user experience best practices throughout the SDLC.

Folsom, CA, US

Created copy to connect users with a suite of products as part of the UI and workflows, as well as within traditional information outlets.Advocated for the user perspective using research and analytics.

Folsom, California, US

Managed special projects to streamline processes and introduce tools for more efficient knowledge flow in the company.Staffed and managed technical documentation team, set documentation strategy, and created technical documentation and collateral.

Folsom, California, US

Defined, designed, and deployed a formal product documentation strategy utilizing single-source content development tools and processes to produce multi-channel deliverables for two product suites of education technology software.

Winter Park, Florida, US

Provided marketing consulting services for small business and nonprofit clients, including SEO, social networking, blogging, email marketing, and public relations.

Provided full gamut of integrated marketing management for small businesses in the hospitality/tourism and nonprofit sectors, including advertising, SEO/SEM, content development, web site development, blogging, email marketing, social networking, and basic design.

Defined, managed and executed event marketing media plans and corporate partner media kit, email marketing, and the launch of three new event mobile apps.

Palo Alto, CA, US

Led global publisher engagement team of four engaged with internal and global partner/reseller publishers, owning relationships from initial introduction and analysis of our product content offering through deployment and ongoing communications.

Palo Alto, CA, US

Engaged with internal business partners to drive consolidation of product content management processes, roles, and tools across merging organizations (HP, Compaq, and Digital).

Harris County, Texas, US

Served as product manager for the knowledge management product components of an Internet services start-up chartered to develop a web-based eSupport portal (B2E Solutions, a Compaq/CMGi joint venture).Defined strategy, requirements, storyboards, and roadmaps for search, knowledge management tools, and knowledge bases.

Harris County, Texas, US

Member of team that transitioned the organization’s consumer product documentation from print to web, including the definition, development, launch, and maintenance of six internet sites.

Harris County, Texas, US

Researched, wrote, and reviewed hardware and software user documentation for consumer and commercial desktop products.

Houston, TX, US

Proofread, fact-checked, edited articles and wrote advertorials for four quarterly magazines.