Candace Singh, M.Ed. Email & Phone Number

Toronto, On, Ca

Durham, Ontario, Canada

• Creates engaging EDIA-A initiatives to build and maintain a deeper sense of community• Advises, monitors, and evaluates Equity, Diversity, Inclusion, Accessibility, and Anti-racism (EDIA-A) Plan and outputs• Evaluates, communicates, and addresses external EDIA-A issues relating to the population served• Reviews and recommends policies and procedures to ensure EDIA-A principle adherence

Greater Toronto Area, Canada

• Researches and develops curriculum to address participants' mental health needs at the Recovery College Wellness Centre (RCWC) • Participates in the implementation of the co-designed curriculum in both virtual and in person mediums • Plans, prepares and researches the material necessary for facilitation of courses• Implements a variety of instructional delivery methods based on the needs of the participants• Completes and maintains participant records indicating success markers for participants in caseload • Develops and monitors individual learning plans alongside participants, adapting plans to participant development and goals• Provides presentations within the community to external partners and develops community connections• Participates in meeting accreditation standards•Shares resources and makes appropriate referrals as identified

Toronto, Ontario, Canada

I leverage my knowledge and passion for community development and mental wellness to make mental health education accessible and practical for all. As a member of the BIPOC community, I use my voice and role in Journey to Meaning to advocate for diversity and inclusivity in the access of mental health resources.

Greater Toronto Area Metropolitan Area

• Independently researched and developed the curriculum and processes for the start up and implementation of an Immigrant, Refugees, and Citizenship Canada (IRCC) federally funded program (Bridge to Healthcare Alternatives)• Collaborated with external organizations to diversify program components and enhance opportunities for participants to practice materials learned in workshops• Delivered up-to-date and relevant seminars and workshops addressing employability challenges and adapting to the needs of diverse groups of adult participants• Developed and implemented evaluation process for training material and presentations, sourced and interviewed an external evaluator—final evaluation feedback demonstrated remarkable positivity• Ensured the necessary evolution of program components and curriculum to meet current market trends• Implemented and maintained all contractual regulations and policies while developing efficiencies• Provided individual coaching and group facilitation to over 300 clients focusing on sustainable growth, independence and empowerment through employability skills-enhancement

Ontario, Canada

• The first point of contact for two immigrant-focused programs: Bridge to Human Resources and The Job Find Club addressing over 300 clients per year• Assessed individual client needs, referred necessary services, researched appropriate resources, and produced detailed demographic and progress reports• Researched and analyzed current and future job market trends relevant to clients and shared necessary resources to the appropriate clients in need• Consistently evaluated the need and impact of program initiatives through the implementation of anonymous forms both electronic and in print, to ensure the relevancy and success of the program• Developed individual Needs Assessments for program participants and tracked individual participant progress pre- and post-program completion• Developed and implemented data collection methods for statistical analyses of program benefits• Appreciative listening technique that results in innovative problem solving, conflict management, and conflict resolution ability that ensures clients’ needs are addressed professionally and in a timely manner

Markham, Ontario, Canada

• Timely and innovative database and file management for the Job Find Club for Internationally Trained Individuals serving York Region• Developed creative community outreach strategies to enhance participant recruitment• Designed and implemented file management systems to increase efficiency in order to meet tight reporting deadlines• Produced monthly, quarterly, and annual reports involving client statistics, community partner involvement, and budget tracking

Ontario, Canada

• Achieved “It’s Your Business” award for outstanding customer service and hospitality in 2017• Maintained company’s image through consistent professional demeanor and process implementation, all while ensuring a flawless guest experience• Demonstrated excellence of interpersonal skills; built and maintained empathic, functional, and cohesive relationships with guests to create a positive and welcoming experience• Recognised attendance record that facilitates a consistent exceptional client experience each time

Toronto, Canada Area

• Conducted international research both independently and with a team• Research work associated with the following universities: University of New South Wales (UNSW), University of California Los Angeles (UCLA), University of Cape Town (UCT)• Research conducted in Australia, Costa Rica, and South Africa• Finalist in Undergraduate Research Forum• Presented findings at local and international research forums

Mobile

• Completed thorough wine tasting training and winery experiences based off of staff and management nomination for commitment and return on investment through knowledge transfer to colleagues• Consistently nominated at Acting Manager by Senior Management due to thorough knowledge of procedures, fluency is customer relations, and perspective on team work• Developed lasting connections with customers which resulted in word-of-mouth referrals despite larger scale competitors—store achieved million-dollar annual sale status as a result• Met and surpassed daily targets by creating an attractive and individual purchasing experience• Planned, coordinated, and hosted wine tasting talks and events with community members and agencies including senior’s homes and community hubs• Trained new staff on daily processes and customer experience

Master Of Education - Med, Adult Education And Community Development, 4.0/4.0

"The Adult Education and Community Development (AECD) program stands at the forefront of research and practice in adult education.

Collaborative Specialization, Community Development

"The Collaborative Specialization in Community Development allows students the opportunity to work with faculty from collaborating.

Honours Bachelor Of Science, Major Health Studies; Major Biological Anthropology, Distinction 3.4/4.0

"Health Studies (Population Health) students focus on the biological determinants of health, epidemiology, aging and the life cycle.

College Diploma, 911 And Emergency Services Communications, 3.4/4.0

"This eight-month certificate program will provide you with principles and skills to effectively manage the public and work in emergency.