Candice Craig Email & Phone Number

Everett, Wa, Us

Leading a smart, talented and diverse team of Cloud Solution Architects, helping our customers achieve the most value from their Microsoft products and services.

Redmond, Washington, United States

Sr. Program Manager in the Identity Customer Experience (CXP) - Communications team. Defining a program focused on Identity Service Change communications.

Mobile

Sr. Delivery Project Manager for Microsoft Consulting Services (MCS), Testing Services Group. Accountable for the successful delivery of testing engagements to external customers who leverage Microsoft labs and expertise to test and optimize their IT solutions.

Redmond, Wa

I have held a variety of positions and roles within the Microsoft IT Solution Delivery organization. My experience includes solution management of IT services in the high-business-impact Release & Provisioning space, the OEM Online Activation space, and a business architect role in digital distribution. * Delivery Manager for Microsoft Operations Puerto Rico (MOPR) Retrofit Data Center Accountable for the end-to-end delivery of all aspects retrofitting the data center to ICS-705 standards and virtualized UCS infrastructure* Delivery Manager for Anti-malware Scan service Accountable for the end-to-end delivery of all aspects of the anti-malware service. Including IT strategy and roadmap, to protect Microsoft brand and IP* Delivery Manager for Activation for Office, leveraging the automated, online activation functionality created for Windows 8 for Office 365 Accountable for assessment deliverables to perform gap analysis on processes, tool and capabilities to determine feasibility of leveraging online activation in the Office space* Solution Manager for OEM on the OA3.0 program Responsible for the end-to-end delivery of the v1.0 Inventory Express application. Enabling increased sales of Windows 8 and usage of the online activation technologies.*Sr. Solution Manger - Digital Distribution Business Architect for Connected eCommerce initiative, driving one eCommerce system across Microsoft. Accountable for the development and delivery of business architecture artifacts including: capability maturity model, heat map and roadmap

Mountlake Terrace, Wa

Liaison between business and IT project stakeholders, creating project documentation including business requirements, Scrum story cards, use cases, mock-ups and post production validation steps. Managing small to medium size cross functional IT projects using waterfall and agile methodologies. Certified Scrum Master leading one to two project teams per month delivering business value in small incremental monthly releases Manage new product intake for planning and prioritizing web projects and championing customer requests for proper prioritization and resourcing Represent eBusiness across multiple departments requesting web changes. Maintaining high internal and external relationships while retaining flexibility and understanding to their project needs and competing priorities Drive process improvement through strong cross functional team collaboration resulting in streamlined processes for faster deployment capabilities Received multiple promotions over three years: Web Product Manager II, Sr. Internal Consultant III and fulfilling the role of team lead and mentor assisting management with administrative duties

Bs, Computer Software & Systems

Education record