I support Human Resources managers in their CSR and Diversity strategies:Build awareness around disability // Inclusive communication // Team building and french belgian sign language workshops// *** Contact me by email or 0471 73 29 15 and let's study your needs together***.

Together with our clients, we ensure that every aspects of their telecom solutions contribute to more efficent work flow, optimized internal/ external communication and greater mobility.#simpleisunderated #3thirtymillenialsatwork #lessadminplease

Jan 2021: Freelance event facilitator for Back of the House specialized in fashion shows.2018: Freelance team building facilitator for Wannapplay specialized in gamified events.

SOFAST is a digital solution dedicated to residential property managers to help them improve time efficiency and communication/ relations with co-owners. SMS group targeted to the owners / inhabitants of one or more buildings.Tri-party incident and recall management module: trustees / owners / technicians.

Business development dealing with clients in Real Estate residential such as JLL, Cushman Wakefield, Bouygues Immobilier, etc. Sales presentations, Cold calling, business proposal copywriting/ FR into EN translations and follow ups to secure long term leasing agreements with new clients.Implementation and coordination of marketing and events initiatives leading to strategic recommandations.Implementation of new procedures to ease cooperation between Marketing Sales and Operations departments.

As event coordinator for Manpower Events/ Exception2/ Cajami:Badging/ Registration, VIP lounge/ Media relations, Products/ Brand promotion, forCorporate events, trade shows, EU events.As visitors assistant @ DG Communication European Commission :>> smooth coordination between guest speakers,security, event managers, catering and groups. >> follow of all procedures from security checks to room/ IT set ups as well as media materials stock management.

MyBuddyGuard allows travelers in transit to connect with trustworthy locals living in the centre of Brussels. Travelers can leave their bags for a few hours in the safe hands of certified BuddyGuards and also benefit from additional services such as:+++ Wifi - Printing solutions+++ Exclusive touristic tips+++ Refreshments+++ Bathroom access+++ Nap roomFor further details please visit our Facebook @Mybuddyguardbxl or our website www.mybuddyguard.be

HEED App is an intuitive mobile application that brings physicians and patients together mainly in order to appoint medical consultations in the comfort of their home. It gives, for the first time in Europe, the opportunity for both categories of users to enjoy an ergonomic digital interface consistent with their respective needs. HEED App enables physicians to control and regulate the surrounding medical aggregate demand for home consultation, very simply and without constraint, as well as medical dataset on each awaiting patient. Besides, it provides to patients a very instinctive and prompt mean to (1) entrust their requests to physicians, (2) and find, through a filtered research in our database, specialized doctor's offices around them in order to meet there for a specific medical examination. HEED App operates all the technological improvements developed by the collaborative economy, among which the geolocation in all its dimensions, the features of a social network and electronic automated payments. HEED App tries to better home medical services, and make them more attractive for the stakeholders.Let's bring health to the next level, together.

Managed and motivated a team of 13 sales associates, ensured sales and stock optimization based on product ranking and stock availability, analysed and informed Head office of customer feedback to influence product store allocation, reporting.

•Identified clients and negotiated new contracts; developed new business through local and high profile events (product launch, networking business lunches…)•Managed stock inventory and orders renewal for their show room (AGA, La Cornue, Lacanche, Mauviel, All Clad...)•Managed and facilitated the relocation of their second branch in Compiegne: product implantation, merchandising, communication plan around this event.• Animated AGA cooking demonstrations for clients prospects and new AGA owners• Secured sales of high end appliances and cabinetry for kitchen renovation projects. • Stock inventory, suppliers/ business partners relations and admin/ reporting.

• Ran the daily showroom activities of AGA Marvel, North American subsidiary of AGA Rangemaster PLC, manufacturer and distributor of high-end appliances including AGA, Marvel, Heartland and La Cornue• Provided daily administrative support to the sales and marketing teams including monthly reporting, customer support and creative work for direct marketing and social media campaigns• Developed brand awareness amongst key opinion leaders and end consumers through educational seminars, retailers training updates, Lunch and Learns, etc. • Managed media enquiries and secured PR - post product launch and ongoing media coverage• Facilitated AGA Marvel attendance and logistics for national trade shows including TCHFM, IDDEX and IDS Canada.

WIth MBT the anti shoe UK as Account coordinator then Customer Services Manager:Managed and ensured on going training for the customer services departmentFacilitated events, exhibitions, and trade shows to increase brand awareness and identify new clients within the medical profession; Developed and maintained positive relationships with strategic client segments: physiotherapists, podiatrists, and rheumatologists. Generated sales performance and faulty manufacturing goods reports for executive managementLiaised between strategic accounts and MBT Head Office to ensure a high standard of customer services, client satisfaction, and order renewals; Resolved account disputes; Ensured client requirements were fed into sales cycle Launched and overviewed mystery shopping to assess and improve service and training of retail accountsMaintained customer relationship management (CRM) database and corresponding web user interfaceWith MBT the Anti shoe FRANCE as Sales Territory and Events Manager: Managed and facilitated MBT events and trade shows within the medical and sport athletic environment (Réeduca, Ultra Trail Mont Blanc. ) to promote the brand to opinion leaders including physiotherapists, orthopaedic surgeons and sports athletesLiaised between retail accounts and MBT Head Office to ensure a high standard of customer service, client satisfaction, and order renewals. Translated English web content into French and maintained the www.fr.mbt.com website using CMS desk toolsMaintained customer relationship management (CRM) database and corresponding web user interface

Managed, trained and recruited a team of 4 staff, ensuring constant high standards of customer serviceManaged inventory of brands and styles; analysed customer feedback into senior management meetings to inform buying decisionsConsistently achieved sales results of 10% over monthly targets while maintaining staff costs at 10% below budgeted hoursRegularly rewarded as sales goal scorer and among team competitions winnersDeveloped new business through local networking events and providing specialist services for key clients (e.g. discounts on selected brands, in-store complimentary yoga classes, etc)