Fraud Analyst
CurrentInspects and evaluates the company's, which is our client Bank of America, internal controls to ensurethe integrity of its data, finances, and legal compliance.• Researching workflows, physical inventory, and regulatory policies.• Exceptional interpersonal skills, with the ability to communicate risks and issues and work with variousteams and senior level staff to implement improvements.• Listens to phone calls between Bank of America representatives and customers regarding fraudulentactivity on their account.• Creates summaries of the calls using Microsoft Word for Court related purposes.