*Prepare job proposals to outline scope of work and respective payment. Maintain customer relations through communication via phone, email, and text messages pre, during, and post job completion. Procure new jobs, customers, and vendors.*Establish relationships with home improvement vendors to acquire appropriate tools and equipment at the lowest cost. Manage inventory. *Assist in removal and installation of HVAC system and hot water heaters. Change filters and pressure wash coils.

*Provided exceptional customer service to 100+ customers daily. Maneuvered ticketing, kiosk check-in, baggage check-in, baggage claims, bookings/reservations, verification of travel documents. Processed payments. Directed customers to security checkpoints, including Customs/Immigration.*Ensured timely boarding and on time departure by assisting customers and operation agents. Paged customers via intercom, made gate and boarding announcements, and brokered conversations between both stakeholders. *Demonstrated a customer-centric mindset while resolving problems swiftly and efficiently. Assisted mishandled customers as a result of oversold, delayed, or cancelled flights. Re-routed bags, and issued compensation based on inconvenience. Acted with high decorum to boost customer satisfaction and retention. Maintained the highest level of safety and security at all times.