Candice Smith Email & Phone Number

As a Quality Analyst at Desert Financial Credit Union, I leverage my 6+ years of banking experience and 14+ years of customer service experience, to ensure the highest standards of quality and compliance in sales and service. I am passionate about process optimization and elevating member experiences, and I have contributed to multiple initiatives that improved operational efficiency.In my role, I conduct peer review and feedback, engage with stakeholders, and solve problems using data and analytics. I am dedicated to driving positive change and fostering collaborative environments, and I have received recognition for my leadership, teamwork, and communication skills. I am always eager to learn new skills and best practices, and I recently completed a BA in Organizational Leadership at Arizona State University. I would love to connect with other professionals who share my vision and values.