Elevating Professional Success with Expert Virtual Assistants.

• Monitor incoming website/email traffic and work closely with the marketing/regional manager.• Stay informed about current market and competitor conditions that may impact the community's occupancy and results.• Actively participate in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.• Promote resident… Show more • Monitor incoming website/email traffic and work closely with the marketing/regional manager.• Stay informed about current market and competitor conditions that may impact the community's occupancy and results.• Actively participate in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.• Promote resident satisfaction/retention by ensuring a timely response to questions, requests/complaints and taking appropriate action to resolve service issues.• Develop capability of team members in order to meet key performance goals and future succession requirements.• Work with the maintenance team to ensure the physical aspects of the community meet the company's standards for overall appearance.• Review/analyze financial and other operational reports t identify and resolve issues impacting leasing performance.• Keep abreast of current changes in technology, processes and standards within the industry and area(s) of responsibility by attending internal/external training classes, research and/or subscribing to the internet or other professional publications to obtain business/ professional information and apply Show less

Conducted comprehensive market analysis to inform competitiveleasing strategies and optimize community occupancy rates.Managed daily sales activities, fostering robust customerrelationships and leading to notable increases in lease renewals.Champion customer service initiatives, leading to a consistent56% monthly closing ratio, surpassing industry benchmarks.Implement strategic marketing efforts and partnership programs,enhancing community engagement and tenant… Show more Conducted comprehensive market analysis to inform competitiveleasing strategies and optimize community occupancy rates.Managed daily sales activities, fostering robust customerrelationships and leading to notable increases in lease renewals.Champion customer service initiatives, leading to a consistent56% monthly closing ratio, surpassing industry benchmarks.Implement strategic marketing efforts and partnership programs,enhancing community engagement and tenant satisfaction.Pioneered a local vendor partnership program, offering value-added services to residents, thereby boosting community loyaltyand retention. Show less

▪ Served as preceptor in charge of direct patient care training programs to support the provision of quality patient care in accordance with Clinical Services Clinical Training Manual(s), policies and procedures, and training standards▪ Maintained coordination with the clinical manager and education coordinator in incorporating FMS quality standards through education on all ESRD regulatory and legal requirements as well as in practicing continuous quality improvement

▪ Managed social media accounts▪ Oversees completion of all necessary paperwork and ensures proper customer service▪ Performed various administrative duties such as faxing, copying, managing multi line phone and answering email correspondence▪ Strong proficiency in word processing, internet, and database management ▪ Supported staff in various assignments▪ Collects rent, fees, and other payments