Assistant Vice President It Services
Edfinancial
AeroLeads people directory · profile
Candice Smith Email & Phone Number
Assistant Vice President IT Services
at
Edfinancial
2 work emails found
@edfinancial.com
1 phone found area 865
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Vice President IT Services
Location
Knoxville, Tennessee, United States
Who is Candice Smith? Overview
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Quick answer
Candice Smith is listed as Assistant Vice President IT Services at Edfinancial, based in Knoxville, Tennessee, United States. AeroLeads shows a work email signal at edfinancial.com, phone signal with area code 865, and a matched LinkedIn profile for Candice Smith.
Candice Smith previously worked as Information Technology Process Manager at Edfinancial Services and Service and Support Supervisor at Edfinancial Services. Candice Smith holds Master'S Degree, Business Administration And Management, General from Capella University.
Company email context
Email format at Edfinancial
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{first_initial}{last}@edfinancial.com
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AeroLeads found 2 current-domain work email signals for Candice Smith. Compare company email patterns before reaching out.
Profile bio
About Candice Smith
Candice Smith is a Assistant Vice President IT Services at Edfinancial. She possess expertise in analysis, technical support, information technology, training, hardware and 7 more skills.
Listed skills include Analysis, Technical Support, Information Technology, Training, and 8 others.
Current workplace
Candice Smith's current company
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9 roles · 22 years
Candice Smith work experience
A career timeline built from the work history available for this profile.
Information Technology Process Manager
Current
Aug 2022 - Present
Service And Support Supervisor
Oversee the Service and Support staff and ensure that end users are receiving the appropriate assistance. Maintain all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Support Services and Service Desk functions. Contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. With my time at EdFinancial I have been a part of the Masters Program, an EdAmbassador, and a Go365 Champ.
Jul 2017 - Aug 2022
Service And Support Coordinator
Provide support to distributed PC environment including installation, testing, repair, and troubleshooting for PCs, printers and other computer peripherals. Support responsibilities include hardware support, software installation, and configurations.Troubleshoot complex computer problems, perform hardware and software diagnostics, coordinates repairs, and participates in the evaluation of PC system configuration and software implementations.
Jan 2017 - Jul 2017
Service And Support Technician
Jul 2015 - Dec 2016
Itsd
Oak Ridge National Laboratory
Provided customer service and technical support to company end users, which included trouble shooting, software support, and general ledger keeping for the IT service desk.
Jan 2010 - Dec 2010
System Administrator
• Conducted classroom style training for 100+ technicians on application upgrade• Presented GPS project to Vectren officers• Work with various vendors for cost analysis on GPS project• Work with various vendors for product analysis on Service Tech mobilization upgrade• Continued duties held as Associate System Administrator
2007 - 2010
~3 yrs
Associate System Administrator
• Manages and maintains hardware and software for all Vectren gas and electric fleet and support for 24 hour dispatch application systems. • Analyze and test new hardware and software in major upgrade involving 500+ fleet vehicles across Indiana and parts of Ohio.• Work closely with multiple vendors for support and repair of hardware and software products.• Administers and manages Afaria including all remote interactions between the Afaria server and end users.• Manage appropriate vendor relations and serves as liaison between the vendors and others at Vectren.
2006 - 2007
~1 yr
Service Desk Coordinator
• Managed the procurement, distribution, upgrades, and troubleshooting for the company’s 1200 + wireless mobile accounts.• Administrator for company’s Treo handheld devices• Initiated processes documentation and provided data reports to senior management on the status of the companies cell phone account.• Created 75+ processes to help standardized work within the Service Desk• Provided customer service and technical support to company end users, which included trouble shooting, hardware upgrades, software support, and general ledger keeping for the IT service desk.• Took a leadership role in a project, and coordinated the efforts of eight colleagues in order to meet the project deadline and outcomes.
2005 - 2006
~1 yr
5 education records
Candice Smith education
Master'S Degree, Business Administration And Management, General
Capella University
Bachelor'S Degree, Information Technology
Indiana State University
Associate'S Degree, Networking
Ivy Tech Community College-Lafayette
Associate'S Degree, Pc Support
Ivy Tech Community College-Lafayette
Associate'S Degree, Computer Programming
Ivy Tech Community College-Lafayette
FAQ
Frequently asked questions about Candice Smith
Quick answers generated from the profile data available on this page.
What company does Candice Smith work for?
Candice Smith works for Edfinancial.
What is Candice Smith's role at Edfinancial?
Candice Smith is listed as Assistant Vice President IT Services at Edfinancial.
What is Candice Smith's email address?
AeroLeads has found 2 work email signals at @edfinancial.com for Candice Smith at Edfinancial.
What is Candice Smith's phone number?
AeroLeads has found 1 phone signal(s) with area code 865 for Candice Smith at Edfinancial.
Where is Candice Smith based?
Candice Smith is based in Knoxville, Tennessee, United States while working with Edfinancial.
What companies has Candice Smith worked for?
Candice Smith has worked for Edfinancial, Edfinancial Services, Oak Ridge National Laboratory, and Vectren.
How can I contact Candice Smith?
You can use AeroLeads to view verified contact signals for Candice Smith at Edfinancial, including work email, phone, and LinkedIn data when available.
What schools did Candice Smith attend?
Candice Smith holds Master'S Degree, Business Administration And Management, General from Capella University.
What skills is Candice Smith known for?
Candice Smith is listed with skills including Analysis, Technical Support, Information Technology, Training, Hardware, Testing, Microsoft Office, and Documentation.
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