• Schedule and execute logistics for meetings/events for Institutional Research, and select AU leadership teams• Update/maintain user security for Institutional Research-managed systems (Tableau, Data Cookbook, Data Portal)• Create and forward electronically the bi-weekly Institutional Research newsletter, “Tuning in to Suite 3300”• Create and manage standard operating procedures (SOPs) including schedules, cycles, and status reports for regularly occurring processes;• Prepare documents and supporting materials including graphic depictions, spreadsheets, templates, forms, etc.; • Provide assistance with division operations and troubleshoot technical and maintenance issues • Team mentor for our administrative onboarding employees• Update IE website, when needed• Input/updated the University FAQs and answers (during COVID) in Google Docs in HTML format for it to display correctly on our intranet• Serve as security authority for the IE department

• Prepared documents and supporting materials including reports, agendas, action minutes and decisions, etc. for current projects• Scheduled and executed logistics for meetings/events for Project Management• Kept up to date records and monitored the status of projects for Project Manager/Coordinator

Accounts Payable, Accounts Receivable, Account Reconciliation, Quarterly Reports using Quicken

• Provided executive support for the Dean• Performed administrative duties in the Dean’s office necessary with the operations of the College• Provided administrative and operational support for CAHS Promotion and Tenure committee • Assisted the Dean and Associate Dean of Academic Affairs with student withdrawals and grievance process• Provided back-up to the Academic and Student Affairs team including affiliation contracts management, database reporting, student liability insurance administration/process, new student orientation, and Hooding/Honors Day ceremony activities, etc.

• Implemented and coordinated student recruitment and facilitating communication between our college and various institutions in Georgia/South Carolina• Planned and directed the annual CAHS Hooding & Honors ceremony and New Student Orientation• Managed Alpha Eta Society membership dues (collection of membership dues, bank deposits, bank reconciliation, review with Alpha Eta Officers obtaining necessary approvals)• Updated the comprehensive procedure manual for Hooding & Honors preparation• Provided administrative and operational support for CAHS Promotion and Tenure committee/faculty• Known for my high level of friendly professionalism and customer service on a daily basis• Served as liaison between Dean, Associate Deans, Department Chairs, Program Directors, other faculty, staff, students, executives as well as outside institutions in Allied Health• Responsible for compiling CAHS Student Learning Outcomes and entering data into Campus Labs for Institutional Effectiveness• Provided back-up with contract management/student affiliation agreements and reporting

• Maintained Access database of 700+ clinical sites/files; assisted with the compliance & preparation of new/renewal contracts, monitored status of current contracts, communicated w/ site contact of contract details • Drafted, composed, and typed correspondence, reports, memoranda, presentations, handouts, etc. for Associate Deans and Dean’s Office faculty/staff • Maintained calendars, scheduled meetings, made travel arrangements, and processed travel reimbursements

• Managed the receptionist area, including greeting visitors and responding to telephone requests• Screened calls, set up appointments and referrals• Established new accounts, maintained information in master file• Greeted and registered patients/groups into clinic• Obtained necessary information to enroll new patients into clinic database (QuickBase)• Assistant to Tobacco Cessation Program (TCP) facilitator for group sessions and TCP events such as: Great American Smoke Out, Health Fairs, and Community Outreach• Submitted insurance claims and assisted with billing.• Updated PowerPoint Presentations for TCP faculty for educational conferences• Scheduled use of examination and conference rooms• Took minutes for multiple School of Nursing & Nursing Faculty Practice Group committee meetings

• Conducted new employee orientations: policies and benefits• Reconciled benefit premiums to payroll reports• Managed 401(k) program: eligibility, educational meetings, enrollment process• Reconciled Flexible Spending/Section 125 reports• Administered COBRA according to federal guidelines and maintained records• Reviewed insurance carrier reports for accurate levels of coverage (monthly)• Guided employees thru the benefit claims process• Entered levels of coverage into ADP's HR Perspective software system• Maintained all documentation regarding FMLA for employees to ensure compliance• Implemented and coordinated Wellness Program• Coordinated the annual United Way campaign• Greeted applicants and conducted pre-employment screenings• Organized and maintained applicant data• Entered, verified, and balanced the weekly payroll for part-time employees via ADP• Maintained eTIME program and data• Prepared documentation for all new hires, terminations, and retirements• Tracked personnel records for Service Awards