• Conducted employee onboarding and helped organize hours of training and development initiatives.• Worked with team members 1 on 1 to enhance employee performance and satisfaction.• Provided guidance on employee relations and matters of corrective action.• Collaborated with leadership on recruitment strategies and scheduled interviews with candidates for front-of-the-house roles.• Supporting and coaching of the front-of-the-house staff in customer service.

Independently managing time, account list, and travel in a way that maximizes the number of sales calls via phone, email, and direct, in-person customer interactions. Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities. Prospecting for new customers and managing your personal sales pipeline. Preparing and presenting customized proposals and agreements to prospective customers, including participating in demonstrations.Collaborate with internal creative department and clients to assist in development of effective advertising campaigns.

Developed and implemented marketing and public relations strategies to promote revenue growthDirected a team of Customer Service Associates to provide outstanding service to clients in order to drive customer loyaltyTrained and continuously coached Sales Associates to develop their customer needs assessment and sale completion skillsWorked collaboratively with District and Regional Managers to create and implement strategies to maintain quotas and sales goals

Conducted point of sale transactions via the cash register Answered public inquiries about sporting productsAccessed, retrieved, and input data into inventory systems

Maintained and updated all files and client records according to HUD regulationsCoordinated care for shared clients with other programs in the Memphis Housing ConsortiumActed as liaison between clients and landlords as well as landlords and Promise Development Corporation upper management Interviewed individuals referred to the program to determine eligibility Explained the program to consumers and verified consumer's willingness to participate Conducted a minimum of 1 face-to-face contact with each consumer in caseload at least bi-weekly, in the consumer's home or community

Assisted the Girl's Coach with coordinating drills and operations related to the basketball program

Mentored students in grades 9-12 and tutored them in various subjects

Maintained a daily log of tasks Coordinated the setup and breakdown of all events Used student feedback to cater services to their needs Responsible for assigning duties to all student employees