Candice Malensek Email & Phone Number

United States

Cincinnati, Ohio, United States

• Network Asset Operations Manager in the Compliance, Process and Risks Team
• Monitor requests and tasks associated to Asset management, through the different request types: Standard Decommission, BAU Vendor Decommission, Release to Operations, Add/Update devices in CMDB
• Perform the CMDB updates as part of the Release to Operations process for CaaS and BAU
• Review, update and create content for the Network Asset Mgmt. Academy
• Measure the Network Asset Management processes effectiveness and identify improvement opportunities
• Enhancement Request: Identify, request, test and validate enhancements to the SNOW forms and workflows owned or required by the Network Asset Management processes

Akron, Ohio, United States

Using Service Now and CMDB maintained Network assets as they moved through from "cradle to grave". Assisted with the Cisco true-up and renewal cycle.

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

Contractor in Service Operations & Optimization group.

Uniontown, Ohio

Managing the Domino upgrade from Domino 7.0.2 to V9.0.1.

Akron, Ohio

I assisted the messaging team by helping to set up the Domino environment to connect and migrate to Office365. I helped maintain the Domino environment to make sure it was stable during the transition. I also gained exposure to the Office365 set up and operations.

Mayfield Heights, Ohio

Domino Administration and upgrade IBS (QSI) software.

Senior Domino AdministratorSherpa Mail Attender Administrator

I was a Domino administrator. Additional administration of software - Blackberry and Sherpa's Mail Attender,