* Provide comprehensive HR services, supporting supervisors and employees in areas including HR policies, benefits administration, recruiting, onboarding, performance management, and employee relations.* Ensure institutional compliance with federal and state employment regulations, driving adherence to labor laws and HR best practices.* Lead recruitment efforts by posting jobs, reviewing applications, coordinating interviews, checking references, and managing the onboarding process.* Manage all employee benefits, including overseeing open enrollment periods and resolving benefits-related issues.* Assist supervisors in resolving employee relations issues, offering guidance on performance appraisals and improvement plans.* Spearhead the development and delivery of HR-related training programs, coordinating staff development and policy reviews.* Collaborate with payroll to ensure accurate processing of employee information and benefits.Recommended updates and improvements to HR systems and procedures, enhancing efficiency and achieving cost savings for the seminary.KEY ACHIEVEMENTS:* Improved recruitment and onboarding processes, ensuring smooth transitions for new hires.* Successfully managed benefits administration, resulting in reduced issues during open enrollment.* Demonstrated a strong commitment to building relationships and maintaining a high degree of credibility and integrity.

KEY ACHIEVEMENTS* Provide guidance and support to organizations that prioritize building inclusive and equitable workplaces.* Work with leadership and employees to address biases, eliminate barriers, and foster a culture of equity, respect, and belonging.* Conduct assessments, customized training and coaching, and advising on policies and practices that center diversity, equity, and inclusion. * Through collaboration and strategic planning, assist organizations to become more equitable, antiracist, and socially responsible, ultimately contributing to a positive impact on business performance, employee retention, and community engagement.

Manages all human resources functions at WOLA as a sole contributor. Using progressive and equity-based policies, to manage a variety of programs and projects, including evaluations, payroll, timesheets, benefits, hiring, and the general life cycle of an employee. Leads initiatives, policies, and practices with employee engagement, and talent acquisition, along with managing the internship program.KEY ACHIEVEMENTS* Developing and administering a 360-Performance Evaluation process, designed to gather feedback on an individual’s performance and/or potential from their managers and others who interact with them regularly, ie. peers, direct reports, manager’s manager, etc.* Developing and delivering a comprehensive training program emphasizing the professional development needs of all staff, while finding supplemental training that might be of need.* Creating a reporting structure for grievances and other employee-related issues.* Diversifying the internship program to bring a new perspective to the work.* Collaborate with the Operations and Finance team to develop yearly strategic plans for our department.* Coach and mentor entry-level employees and interns on managing professional relationship challenges.* Work closely with managers/staff to address employee performance challenges and sensitive matters.* Manage benefits training, enrollment, and administration for all employees. * Recruit, interview, hire, and onboard employees at all levels (staff through senior leadership) across all roles in the organization.* Maintain compliance and confidentiality for all hiring, performance management, and terminations.* Prepare monthly reports for the VP of Finance providing updates on payroll, grant fund utilization, and time off utilization.* Review all policies and procedures to ensure current and compliant; update intern handbook; recommend applicable changes across the organization.

Utilizing expertise in equity to assess and analyze healthcare-related organizations. Designing and implementing strategies that promote fairness, equal access to resources and services, and positive health outcomes for organizations that serve marginalized and underrepresented groups.KEY ACHIEVEMENTS* Develop and assist with the implementation of comprehensive diversity strategies to increase the representation of underrepresented groups in the workforce, including women, people of color, LGBTQ+ individuals, and persons with disabilities. * Collaborate with C-Suite executives and other key stakeholders on initiatives focused on increasing workplace diversity and fostering an inclusive environment at all levels of the organization.* Utilize extensive knowledge in organizational policy and systems analysis, cultural competence, and disparities research. * Work with state and local government organizations, educational institutions, healthcare systems, and stakeholders to identify and address barriers to health equity.* Apply exceptional communication, collaboration, and leadership skills, to offer effective consultation services, develop and implement innovative strategies, and provide tailored recommendations that drive positive change.

Drive IDEA (inclusion, diversity, equity, and anti-racism) organizational culture transformation by building the capacity of internal stakeholders so they can continuously improve and transform. Work closely with stakeholders at all levels to amplify the voices of those impacted by inequities. Clients: NFPs/NPOs, universities, social services, hospital systems, and healthcare organizationsKEY ACHIEVEMENTS* Identify and engage internal stakeholders at all levels, design fit-for-purpose solutions aligned with organizational needs and goals; establish transformation strategy; establish needed policies/ procedures.* Partner with clients to develop 3-year data-driven strategic and tactical plans for transformation designed to establish trust and inclusion, increase capacity for racial equity, eliminate organization siloes, and elevate awareness of trauma impact and cultural sensitivity.* Develop and administer surveys around inclusion, diversity, equity, and anti-racism (IDEA) to gather client feedback on the current state of IDEA at client organizations.* Work closely with clients and partnering consultants to identify and support client analytical needs, including identification of critical metrics and KPIs.* Analyze, visualize, and synthesize qualitative and quantitative data into comprehensive findings and recommendations reports including narratives.* Analyze client HR workforce composition data; use descriptive analytics to identify hiring, promotion, and separation trends. * Analyze large volumes of employee sentiment data; use grounded theory analysis to pinpoint critical gaps and areas for opportunity in employee experience.* Track implementation and outcomes of change transformation by client project.

Co-created and launched Consulting, Assessment, and Strategy Line of Business (CAS LOB) from ground up as part of collaborative team of 4. Managed and tracked strategic priorities for CAS LOB. Analyzed, visualized, and synthesized qualitative and quantitative data into comprehensive findings and recommendations reports, including narratives. Partnered with CAS LOB team to develop and deliver products and solutions to client organizations across multiple industries. Reported to CAS LOB Director. KEY ACHIEVEMENTS* Collaborated with team to develop 1-year strategic plan for new CAS LOB.* Developed and administered Belonging in the Remote Workplace Experience Surveys, designed to assess employee acclimation to change and transition.* Collaboratively developed framework, tools, and standardized processes, client communications, client engagement protocols, and marketing communications with team.* Directed continuous improvement of client solutions delivery by crafting and administering client feedback survey.* Worked closely with project managers and consultants to identify and support analytical needs, including identification of critical project metrics and KPIs.* Tracked progress of each change introduced within CAS LOB to measure and optimize results. CLIENT ACHIEVEMENTS* Partnered with clients to develop 3-year data-driven strategic and tactical plans for transformation targeting equity and inclusion objectives.* Led focus groups and interviews with key stakeholders; analyzed large volumes of employee sentiment data; used grounded theory analysis to show critical gaps and opportunities to improve employee experience.* Coordinated organization cultural awareness client surveys; analyzed HR workforce composition data leveraging descriptive analytics; identified hiring, promotion, and separation trends. * Collaborated with clients to perform needs assessments and craft project timelines.

Provided research and data analysis support to state and county social services programs and departments. Performed descriptive, diagnostic, predictive analytics and reports. Performed quantitative and qualitative statistical analysis on large data sets utilizing Microsoft Excel and Qlik Sense. Analyzed complex data sets and translated into clear findings and narratives that were fit for purpose to audience. Optimized database system performance and monitored usage. Reported to Director of Social Services for Prince George’s County and State of MD.KEY ACHIEVEMENTS* Developed data visualization dashboards using Business Intelligence (BI) tools and data-informed decision-making, enabling data-access for decision-support, grants, and accreditation.* Created 12 monthly reports across social services, providing analyses of productivity, CPS closed/open cases, county runaway data, and Community Schools Program services efficiency.* Analyzed data and compiled weekly, monthly, quarterly, and annual reports (service utilization, program utility, clinical outcomes, client satisfaction) supporting programs and process improvements for Maryland social services.* Recognized for creating cleanest/most accurate reports across state of Maryland.* Worked with executive and senior leaders to increase understanding of enablers and barriers in development and training.* Developed and delivered comprehensive training program emphasizing data entry, data importance, and report compilation for all staff; monitored and adjusted curriculum annually.

Recruited qualified candidates and ensured proper licensure for FTE and contractor positions at all levels in healthcare, behavioral health, education, and social services across DC, MD, VA. Reported to Director of Recruiting. High–performing member of hyper-growth team (increased 2X in less than 12 months). Demonstrated deep understanding of talent acquisition processes.KEY ACHIEVEMENTS* Attracted, identified, screened, interviewed, and recommended qualified job candidates, using applicant tracking systems (ATS), online databases, networking, cold calls, social media, job fairs, and employee referrals.* Evaluated candidates for personality and cultural fit.* Coordinated skills testing, drug and background screenings, licensure compliance, and reference checks. * Mediated disputes between companies and employees in response to employee complaints.* Documented company complaints and coordinated investigations and actions to manage risks.* Proactively monitored current legislation and obtained legal opinions to ensure compliance with federal, state, and local employment, licensure, and certification requirements.

Managed and provided diverse range of administrative, operational, and ethical support and HR services to staff of 200. Delivered talent acquisition, onboarding, terminations, performance management, compliance, benefits management, and training. Entered confidential employee data into HRIS and PayCor systems to ensure timely, accurate payments to employees. Worked closely with C-suite, management, leadership, and staff. Reported directly to HR Director.KEY ACHIEVEMENTS* Delivered training on diversity, safety, anti-harassment, and leadership to management and staff.* Coached and mentored employees on managing relationship challenges with co-workers, staff, and managers.* Managed, documented, and tracked licensure and continuing education compliance for all employees; coordinated career development optional and mandatory training for all staff.* Worked closely with employees and managers to address employee performance challenges and sensitive matters.* Delivered benefits training, enrollment, and administration for all employees. * Recruited, interviewed, hired, and onboarded employees at all levels (staff through senior leadership) across all roles in organization.* Maintained compliance ​​and confidentiality for all hiring, performance management, and terminations.* Prepared monthly reports for HR Director and CEO providing updates on recruitment, staffing, training, and employee performance.* Reviewed all policies and procedures to ensure current and compliant; updated employee handbook; recommended changes to Facilities, Finance, and HR Director.