Candice Campbell Email and Phone Number

• Primary benefit administrator for medical, dental, life, AD&D, STD/LTD insurance and COBRA. Responsible for reviewing annual health insurance renewal plan options and recommending plan choices. Administer employee plan enrollments and maintenance.• Primary liaison with corporate insurance broker to assist with selecting the best benefits for the company.• Proficient with HRIS ADP, with focusing on the Benefit module.• Implemented a 5 month process with the HR and Benefits Module in Deltek Cost Point while meeting all deadlines.• Successfully met 2 week Open Enrollment deadline while moving data from one HRIS, ADP to another HRIS, Deltek CostPoint.• One-on-one meetings with employees to ensure they fully understand their benefits and assist with creating accounts on websites for a better benefit experience.• Coordinating schedules with Accounting Department to ensure benefit invoices are paid in a timely manner.• Managed annual enrollment process for over 200 employees. • Processed benefit issues and provided resolution.• Assist broker with design and implementing new benefits programs including cost changes.• Responsible for directing and planning the day-to-day operations of group benefits.• Provide quality benefit customer service to over 200 employees. • Offer analytical and technical support in delivery of the benefit programs.• Adhering to all Non-Disclosures policies to ensure employees information remains confidential.• Oversee the processing of monthly benefit invoices.• Offer support to home office associates and field staff.• Assist HR Director with data for AAP, Vets-4212, EEO-1 Reporting.• Monitor 1095-C data for accuracy.

• On-boarding 3 to 5 new hires and rehires on a weekly basis• Active E-verify user.• Maintain personnel records and data in software systems for over 200 employees.• Prepare employee termination paperwork and conduct exit interviews as needed.• Collaborate with HR Director for development and implementation of new companywide HR procedures and processes.• Established and implemented Saudi Arabia work visa process for over 60 employees. • Process applications for work and business visas within 7 business days.• Ensure timely non-discriminatory visa application processing to meet weekly deadlines.• Respond to questions and provide additional information as requested by employee or Visa Processing Agency• Inform Sponsor Company of any serious issues with visa applications and resolving all concerns within 2 to 3 business days.• Process visa applications and notified applicants when visas are complete with 24 hours of visa completion.• Verify required information that is mandatory on visa applications.• Note any discrepancies or omissions on visa applications, reached out to employee to update application with a 24 hour turn around.• Responded to in-person and phone inquiries within 24 to 48 hours.• Monitor and respond to correspondence including emails and faxes from employees and candidates.• Determined which type of visa should be obtain per applicant by providing employee with a questionnaire application.

• Created wide variety of documents, utilized by office staff, including correspondences, reports, technical notes and briefing materials, increasing office efficiency and accurate reporting.• Developed new guidelines and procedures for office staff that decreased production time to less than 24 hour turn-around, as well as following proper formatting and current established guidelines and procedures.• Entered and maintained daily order request documents in electronic files, utilized by management, for accurate file retrieval in cases of questions on completed work.• Acquired all classified, hard copy customer information and applications and organized new filing location, providing secured location and ability to access files as needed.• Updated and processed all terminated employee records and discontinued employee product discount upon dismissal, in a confidential and efficient manner.• Composed open position job descriptions, with detailed position requirements, posted to appropriate sources, resulting in more qualified individuals applying for positions and decreasing interview-to-hire time frame.• Trained new employees on job functions, computer software, customer service, and company’s policies and job requirements, resulting in quicker transition to new position and providing more hands-on training opportunities.• Utilized both Outlook and Excel programs to manage and complete multiple projects involving customer accounts meeting all set schedules and deadlines.