Candi Jeter Ed.S.
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Candi Jeter Ed.S. Email & Phone Number

ServiceNow Business Process Analyst at Constellation
Location: Greensboro, North Carolina, United States 5 work roles 3 schools
1 work email found @uncg.edu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@uncg.edu
LinkedIn Profile matched
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Current company
Constellation
Role
ServiceNow Business Process Analyst
Location
Greensboro, North Carolina, United States
Company size
10180 employees

Who is Candi Jeter Ed.S.? Overview

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Quick answer

Candi Jeter Ed.S. is listed as ServiceNow Business Process Analyst at Constellation, a company with 10180 employees, based in Greensboro, North Carolina, United States. AeroLeads shows a work email signal at uncg.edu and a matched LinkedIn profile for Candi Jeter Ed.S..

Candi Jeter Ed.S. previously worked as ITSM Team Lead Walk-In Center & Call Center at University Of North Carolina At Greensboro and IT Voice Services Tech Analyst at University Of North Carolina At Greensboro. Candi Jeter Ed.S. holds Ed.S In Higher Education Administration, Leadership And Administration from Walden University.

Company email context

Email format at Constellation

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*@uncg.edu
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Profile bio

About Candi Jeter Ed.S.

At the University of North Carolina at Greensboro, my role as ITSM Team Lead is not just about steering a dedicated team of over 20 tech analysts; it's about fostering a culture of collaboration, empathy, and excellence. Together, we've achieved remarkable success by prioritizing open communication, creating impactful training programs, and leveraging my expertise in Program Management, ServiceNow, and ITIL 4 foundations. These efforts are all aimed at enhancing the support systems for our students and faculty, ensuring they feel heard and valued.My commitment goes beyond managing tasks—it's about building strong relationships across multiple IT units, such as Network Enterprise, Hardware & Software and Classroom Technology, to define program-level goals that resonate with our shared vision. By aligning resource plans with these goals, we've been able to make a meaningful impact on our community.I believe in the power of clear, compassionate communication, which is why I've poured my Business Process Analyst skills into creating comprehensive troubleshooting documentation and refining ServiceNow processes. These contributions have significantly boosted our customer service efficiency, ensuring that every interaction is handled with care and precision. My dedication to operational excellence, coupled with my focus on emotional intelligence, inspires my team to rise to every challenge, always striving to provide the highest standards of client service.

Listed skills include Entrepreneurship, Public Speaking, Training, Coaching, and 43 others.

Current workplace

Candi Jeter Ed.S.'s current company

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Constellation
Constellation
ServiceNow Business Process Analyst
Greensboro, NC, US
Website
constellation.com
Employees
10180
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5 roles · 20 years

Candi Jeter Ed.S. work experience

A career timeline built from the work history available for this profile.

Servicenow Business Process Analyst

Constellation

Greensboro, NC, US

Itsm Team Lead Walk-In Center & Call Center

Current
University Of North Carolina At Greensboro

Greensboro, North Carolina, United States

  • Lead team of 20+ tech analysts in providing IT client services to students and faculty
  • Assists in the implementation and management of Incident, Problem, and Change Management processes, ensuring alignment with ITIL best practices.
  • Attend Problem Management meetings, drive root cause analysis, and lead efforts to minimize repeat incidents and add valuable input.
  • Rotate major incident calls, coordinate cross-functional teams during critical issues, and ensure effective communication with stakeholders.
  • Contributed input on policies, and procedures for Incident, Problem, and Change Management processes.
  • Train and coach employees at all levels on ITSM processes, ensuring compliance and adoption across the organization.
May 2021 - Present

It Voice Services Tech Analyst

Current
University Of North Carolina At Greensboro

Greensboro/Winston-Salem, North Carolina Area

  • Client assessment for IT, voice service and communication needs.
  • Provided needed solutions to help solve IT related problems.
  • Suggested needed products and equipment for customer productivity.
  • Created Estimates based on chosen products and services.
  • Followed up with clients and provided needed product and service adjustments.
  • Kept track of equipment inventory across campus and produced annual reports and billingstatements.
May 2017 - Present

Servicenow Riseup/Nextgen Extern

Servicenow
  • Scripting in ServiceNow (JavaScript).
  • Configuring and managing the CMDB.
  • Building and configuring dashboards and performance analytics.
  • Understanding and configuring Incident, Problem, Change, and Service Request Mgt.
  • Creating and managing service catalogs and request fulfillment processes.
  • Assisted in ServiceNow Administration and customization.
Jan 2024 - Apr 2024

Graduate Student Assistantship Program Administrator

North Carolina A&T State University
  • Managed assistantship students.
  • Streamlined the student assistantship record system, which kept up with student’s working hours, pay, attendance and accomplishments. I created more specific categories within excel and banner that could easily be.
  • Advised students with class selection for majors to ensure all program requirements were met, by helping them create a “goal grid”, which included their classes, hours, timeline and progress. This enabled to student to.
  • Mentored and connected students with resources around the entire campus to ensure students had the necessary support to graduate.
  • Collaborated with departmental staff to create orientation packets for new graduate students.
2006 - 2008 ~2 yrs
Team & coworkers

Colleagues at Constellation

Other employees you can reach at constellation.com. View company contacts for 10180 employees →

WE Wayne E Ferenc Wayne E Ferenc Colleague at Constellation Kennett Square, Pennsylvania, United States, United States View → JB Jason Brooks Jason Brooks Colleague at Constellation Hanceville, Alabama, United States, United States View → FP Frank Patterson Sr. Frank Patterson Sr. Colleague at Constellation Pikesville, Maryland, United States, United States View → MP Michael Peutl Michael Peutl Colleague at Constellation Oswego County, New York, United States, United States View → EE Everton Eastwood Everton Eastwood Colleague at Constellation Laurel, Maryland, United States, United States View → JM John Mcgee John Mcgee Colleague at Constellation Greater Philadelphia, United States View → AS Anthony Salvagno Anthony Salvagno Colleague at Constellation Baldwinsville, New York, United States, United States View → JH Johnnie Hutchinson Johnnie Hutchinson Colleague at Constellation Pasadena, Maryland, United States, United States View → MP Mayra Pozo Mayra Pozo Colleague at Constellation Humble, Texas, United States, United States View → CB C. Bradley Burton C. Bradley Burton Colleague at Constellation Baltimore, Maryland, United States, United States View →
3 education records

Candi Jeter Ed.S. education

Ed.S In Higher Education Administration, Leadership And Administration

Walden University

Higher Education Administration: Ed.S (Education Specialist)

FAQ

Frequently asked questions about Candi Jeter Ed.S.

Quick answers generated from the profile data available on this page.

What company does Candi Jeter Ed.S. work for?

Candi Jeter Ed.S. works for Constellation.

What is Candi Jeter Ed.S.'s role at Constellation?

Candi Jeter Ed.S. is listed as ServiceNow Business Process Analyst at Constellation.

What is Candi Jeter Ed.S.'s email address?

AeroLeads has found 1 work email signal at @uncg.edu for Candi Jeter Ed.S. at Constellation.

Where is Candi Jeter Ed.S. based?

Candi Jeter Ed.S. is based in Greensboro, North Carolina, United States while working with Constellation.

What companies has Candi Jeter Ed.S. worked for?

Candi Jeter Ed.S. has worked for Constellation, University Of North Carolina At Greensboro, Servicenow, and North Carolina A&T State University.

Who are Candi Jeter Ed.S.'s colleagues at Constellation?

Candi Jeter Ed.S.'s colleagues at Constellation include Wayne E Ferenc, Jason Brooks, Frank Patterson Sr., Michael Peutl, and Everton Eastwood.

How can I contact Candi Jeter Ed.S.?

You can use AeroLeads to view verified contact signals for Candi Jeter Ed.S. at Constellation, including work email, phone, and LinkedIn data when available.

What schools did Candi Jeter Ed.S. attend?

Candi Jeter Ed.S. holds Ed.S In Higher Education Administration, Leadership And Administration from Walden University.

What skills is Candi Jeter Ed.S. known for?

Candi Jeter Ed.S. is listed with skills including Entrepreneurship, Public Speaking, Training, Coaching, Team Building, Personal Development, Higher Education, and Business Development.

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